Staff and entertainment on the ship was awesome but as far as my room horrible no air in it the whole trip....

Carnival Freedom Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall rating:

4.4 out of 5
Verified Review
Carnival Freedom

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 09, 2018

Ship: Carnival Freedom

Cabin type: Oceanview

Cabin number: 1420

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

As far as the excursions and the staff and entertainment on the ship it was awesome but as far as our room it was miserable the whole trip because the air in our room did not work...it never got below 80 to 82 in our room the whole week...very upset with the room..could not even be moved to another room...it was my very first cruise and I was very disappointed...was told the air had been out in my cabin for 3 weeks before we boarded...so why wSnt it fixed.....

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Make sure your room has air.....it was a horrible in our room never got under 80 degrees.....

Ports of call

Galveston, Texas

5 out of 5

Montego Bay, Jamaica

3 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

5 out of 5
Was this review helpful? 5

9 Comments

christi21    6 years ago

What room did you have . I leave in August

tkaye    6 years ago

Our air was lacking on Freedom in August. We were in an interior on deck 7. They brought us a fan and comped us a steak dinner and 2 bottles of wine. All we asked for was a fan. The steak was a nice surprise. Sorry your first cruise was disappointing.

wynwyn    6 years ago

You should have received a portable fan from your cabin steward. While it's not as good as A/C it would have helped a little. If customer service agents told you the room was w/o a/c for 3 weeks and they still booked the took, I would call or email Carnivals corporate office and demand some type of compensation

Summerholiday    6 years ago

Awww thats not right i would definitely write a compliment to head office but i would of been to customer service till they done something not good sorry you had a bad experience

mslgrl2003    6 years ago

Sorry....no itinerary, not cruise line info

mslgrl2003    6 years ago

This person is listed as 0 cruises....gives no cruise line or ship info that I can see. Might be a troll

TroyOfCincy    6 years ago

Holy crap

danny58    6 years ago

Which cabin. We are sailing on her in October and are on deck 10

GospelCruiser    6 years ago

Sorry to hear it ruined your first cruise, hope it doesn't stop you from cruising again!

Other reviews of this sailing