check-out was a mess

Carnival Freedom Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall rating:

4.1 out of 5
Verified Review
Carnival Freedom

7 Night Eastern Caribbean (Galveston Roundtrip)

Sail date: May 05, 2018

Ship: Carnival Freedom

Cabin type: Inside

Cabin number: 2322

Traveled as: Family (young children)

Reviewed: 3 years ago

Review summary

Overall a great experience, staff were friendly and everyone enjoyed themselves. Only negative, missing items from my daughter's room and getting from the ship was terrible.

Embarkation

1 out of 5
We chose early departure. You are kicked out of your rooms hours before you can get off the ship. You are stuck in the halls while they call each hall. They never called our hall for early departure and they started calling floors for late departure. What is the point of choosing a departure if the cruise line does not let you off early?

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

4 out of 5

Service and Staff

3 out of 5
Waiters and waitress were wonderful. The best that I have seen. especially LALA. Room stewards were very friendly but my daughter had items missing from her room.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Galveston, Texas

5 out of 5

Key West, Florida

5 out of 5

Freeport, Grand Bahama Island

5 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

1 out of 5
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