Carnival Freedom Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
6

1 out of 5

NO !! I would definitelly NOT recomend Carnival Cruiselines to anyone, not to friends or relatives, or anyone who asks me about it.

Sail Date: September 10, 2016

Reviewed: 2 months ago

Traveled As: Couple

Room Type: Balcony

We have cruised to different parts of the world on several other Cruise lines, and I can honestly tell you that YOUR Cruise ( which we were on from Sep-10th thru the 17th of Sep.2016, on the Carnival Freedom ) was NOT up to our expectations. One of the main disapoinments was when we got the final bill from our Sail and Sign account, we were charged an outrageous amount of gratuities, since out total expenditures were only less than $300.00 and were charged over $ 180.00 on gratuities, which amounts to over 65 % of our total bill., And, our Cruise agent ( Ms Linda Clifford ) never told us about, and if we had known that we would be charged such a rate on gratuities we would NEVER had booked this last cruise. We have never been charged such an outrageous amount of money for gratuities, and you can bet that we will NEVER again book another Cruise thru your Cruise line ( Carnival). We will go back to Royal Caribean, Holland or Celebrity, Unless we hear from you with an appology and a reduction of those charges, we WILL dispute the amount you charged us to American Express, making sure you do NOT get all that money from us. Also, the amount of "Onbard Credit" that Ms Clifford promised us was never deducted from our final bill. To say that the service , food and entertainment was " UP TO PAR " on this last cruise, would be an overstatement !!!  Waiting to hear from you. Sincerelly,  Rogelio Rangel and Linda Cline

Cabin / Stateroom
Not up to par, when compared to Royal Caribean or Holland or Celebrity.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining

Tip

NEVER AGAIN, unless apology and bill adjusment is issued.



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