Service was SPECTACULAR!

Carnival Freedom Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

5.0 out of 5
Verified Review
7 Night Eastern Caribbean (Galveston Roundtrip)
Sail Date: July 30, 2016
Ship: Carnival Freedom
Cabin Type: Inside
Cabin Number: 7255
Traveled As: Family (older children)
Reviewed: 1 year ago

Everyone remembered our names and would say hi to us whenever we would run into each other. I don't know how they can remember us all, but we appreciate it. :)

 

It's also amazing how quick they are to clean up something on the ship. The boat was always clean wherever we went!

Food and Dining

5 out of 5
Great food.

Onboard Activities

5 out of 5

Entertainment

5 out of 5
We enjoyed the musical shows, and the Hasbro game show!

Service and Staff

5 out of 5
Cleaning:
Jose and Kariyasa were fantastic! We came in/out of our cabin multiple times throughout the day, but out of 7 days, we only ran into them once while they were cleaning our room. They are like ninjas. Each day we came back to use the restroom/nap/shower/etc., we saw our beds were already made (again), and bath towels replaced, trash emptied. They must've been in to clean our rooms more than 3 times each day. Also, when I bumped into them in the hallways they were always kind and friendly, made my husband and I feel very welcomed on the boat.

Dinner:
Arnel, Nemania, and Romel were excellent waiters. Our family was very pleased with their service at dinner all 7 nights. They were prompt and efficient, as well as friendly and kind. We enjoyed the dinner experience so much, we had it every night on the cruise! Every time we ran into them on the boat elsewhere, they would always greet us as well and made us feel very welcomed.

Drink servers:
I Putu and Allan served us drinks throughout our cruise, their service was great too. We pretty much always ordered a drink from them, haha. They also remembered all of our names!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin was perfect size with everything we needed: fridge, closet, storage cabinets, bathroom + shelves for storage.
3 out of 5
5 out of 5
5 out of 5
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