Carnival Freedom Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
1 cruise (first)

Review
1

Helpful Vote
1

2 out of 5

Pros and cons, but the cons have the edge

Sail Date: July 09, 2016

Reviewed: 4 months ago

Traveled As: Singles/Friends

Room Type: Inside

Pros: most of the staff was extremely friendly and a couple stood out even above those.   Food was never bad but also never great.  Drinks were the same. Some staff were rude and also offensive (racist, homophobic).  The live shows and comedy were great. 

 

The largest issue we had was that we had no A/C.  We reported it daily, and each day were told "You have to report it if you want us to fix it" as though it was our first time to mention it.    I then reported it in writing and got it signed off by the employee.  Still no air.  That makes sleeping pretty tough for 6 nights. We weren't given so much as an apology or a fan, and we were pretty grumpy due to sleep deprivation. 

Cabin / Stateroom
No air conditioning. Otherwise good in terms of location, quietness, smoothness.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining

Tip

The serenity hot tubs at the top are rarely used.



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