poor service

Carnival Freedom Cruise Review to Caribbean - Western

Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1 out of 5
Verified Review
Western Caribbean
Sail Date: June 18, 2016
Ship: Carnival Freedom
Cabin Type: Oceanview
Cabin Number: 2296
Traveled As: Singles/Friends
Reviewed: 1 year ago

The service was horrible compared to what I encountered last year.. 

The utensils were not clean. Food is bland even in buffet line.. The fine dining experience was horrible, they did not provide food on time or if brought the food such as potatoes.. no condiments with it sour cream, cheese etc.. Had to ask for bread , drink etc.. Not at all the best of service.. Even with checking out to leave boat the sign to sail card was not registered that i already paid balance and delayed my exiting for over 30 mins. Was waiting in line then told "they sorry that the kiyos was not updated to system....


I do not plan to use carnival again it is not worth the service, low price is not worth it...  I will use another cruise Royal , disney .HORRIBLE SERVICE


Steward for my room Saduka in room 2296 great

RIna in Fine dining POSH GREAT... others seem not eager to help her or even smile.


Food and Dining

1 out of 5

Onboard Activities

3 out of 5


1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
great steward..

Ship Tip

Check utensil, plate and if getting not good service go IMMEDIATELY to guest services

1 out of 5
5 out of 5
Was this review helpful? 6

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