Carnival Freedom Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

This was not a vacation!!!

Sail Date: July 11, 2015

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Balcony

The TV screen was actually a computer monitor, the ship (Freedom) needs to be updated, the food was not great and the waitstaff had attitudes, and kids were getting into fights on the ship.  

Food and Dining
Guy's Burger joint was excellent; however, the main dining room at dinner time had poor menu items.
Service and Staff
During the duration of our 7 day cruise, we saw our cabin steward about 3 times. He was not personable at all. The dining room waitstaff for breakfast and dinner had attitudes!
The musical shows were entertaining. Outside of the shows and the casino, the other entertainment sucked.
Children's Programs
There were not enough programs to keep the teenagers busy as they got into fights, were running around the ship and pushed every deck's button in the elevator. The kids should have a curfew!
Onboard Activities
There needs to be more well thought out activities. There are ample bars but when you have back-to-back sea days, people need something other than the casino to keep them busy.
Destinations and Excursions
The destinations were great but the cost of the excursions are ridiculous and should be more affordable!
Ship Quality
The ship was old and it was evident. The TV was as small as a computer monitor or it was a computer monitor. The cabins are small and there needs to be more closet space.
Embarkation and Disembarkation
Disembarkation was ridiculous! However, I would be remissed if I did not mention that Carnival has changed the process of dropping off alcohol to the cabins. Now, they hoard you into the dining room like animals only to wait in-line for their confused staff to figure out which box/bag of alcohol belongs to you because they don't put the items in cabin order.
Cabin / Stateroom
The TV was too small and appeared to be a computer monitor which froze on several occasions! The paint on the balcony door handle was gone, the carpet had stains and the toilet had a silver ring around the inside. There was a wooded contraption that held the TV and the safe attached to the mirror that needs to be torn down so that the TV can be hung from the wall so that no matter your location in the room, you can see it. With the TV being housed in this wooden thing, if you turn the TV to the left, the person on the right side of the room couldn't see it.
Galveston, Texas
I live in Houston but what I will say is that the cruise terminal in Galveston needs to be remodeled.
Montego Bay, Jamaica
Jamaica is beautiful; however, the ship's excursions are so expensive. If you don't book through Carnival, book through your travel agent!!
George Town, Grand Cayman
The water is beautiful.
Cozumel, Mexico
Cozumel is nice.

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