Carnival Freedom Cruise Review to Caribbean - Western

Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
0

3 out of 5

An Ordinary Cruise

Sail Date: November 19, 2011

Reviewed: 5 years ago

Traveled As: Family w/older children

Room Type: Oceanview

We recently sailed on the Carnival Freedom for the first time. We were disappointed with this cruise. This is our seventh time sailed with Carnival, but this trip was as not as good as our prior experiences. This ship had about 3500 passengers, but the lobby is much smaller than the other Carnival ships. The level of services were really down. Our waiters have to handle so many tables in the dining room, so they didn't have time for greetings nor social gesture. We requested early dining seating because my husband has diabetes. Yet we got the late dining seating. Our first night the service was extremely late. We finished our dinner way after 10:00pm. They gave us the dessert menu after most of the people left the dining room. The second night, they asked us to move the table with not polite at all. We were asked to show our card as if we were sitting in the wrong table. Then they asked us to move to another table. When we asked her if we moved for the rest of this trip or only that night, her answered was so rude that we had to find out by ourselves.

Pros: Reasonable price

Cons: Not so good service

Recommends Carnival Freedom? No.

Service and Staff
The servers were too busy with their jobs, very little greetings or social gesture
Ship Quality
The decor is ordinary, nothing special. The lobby is smaller than other Carnival ships especially for 3500 passengers.
Food and Dining
The food was okay, but it was not as good as it's used to be. The steakhouse was great, but we had to pay $30/pp extra.
Cabin / Stateroom
The stateroom was just as other Canival ships.
Entertainment
Carnival entertainment team was boring for most of the time. The Motown guest singer was great.
Children's Programs
The teen program was very weak.
Puerto Limon, Costa Rica
We hired a local driver at the port to take us tour around the area: banana plantation, canal boat ride, and the town. Our driver was very friendly and knowledgeable since he was a native Costa Rican. We paid only 1/3 of the Carnival price.
Cozumel, Mexico
This is our third time but we still like Cozumel. The infrastructure is newer and nicer. we had lunch at a Mexican food restaurant Casa Mission. It was really fun. There was life music and the photographer took our picture and he had sombrero (Mexican hat) for us for the picture.
Colon, Panama
We took the Panama Canal tour. It was expensive but it's worthy.


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