hmmm.... OK..... 1st cruise........ Will do more research.... Next time......

Carnival Fascination Cruise Review to Caribbean - Southern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 19

Overall rating:

3.3 out of 5
Verified Review
Carnival Fascination

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 29, 2019

Ship: Carnival Fascination

Cabin type: Oceanview

Cabin number: M51

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Our entire group complained out Leroy not servicing our table. In fact he serviced other tables that order from the bar before he serviced ours. We complained and I was surprised that at check out they did not give use the credit on our bills that we were promised. I brought this up to customer service only to find out that no notes were made on our accounts. How RUDE! Not to mention I asked for at least 1/2 a credit for our 2 year old and I got nothing. Either although it was our first cruise I doubt if we will travel again with Carnival.

Embarkation

4 out of 5
No issues

Ship experiences

Food and Dining

1 out of 5
None of the food was ever HOT... unless i got a hamburger. We had the WORSE service at the evening dinning, I guess because we didn't order from the bar. Our waiter most of the time was LEROY and he was Horrible. We asked to me serviced by Patricia and she was Fantastic, I wish we could have had her the entire time.

Sensation Dining Room

1 out of 5

LERoY was the worst. We were always served cold food, melted ice cream, cold soups and we never had butter. We complained and we thought something would be done and nothing was done.

Onboard Activities

3 out of 5
More options for families with kids

Spa Carnival

1 out of 5

HORRIBLE. I asked for a price and the girls said they "THINK" the price was $79.00. How do you not know the prices for your services.

Photo Gallery

1 out of 5

We could never find our pictures.

Entertainment

3 out of 5

Children's Programs

1 out of 5
They didn't want to stay or go.

Service and Staff

5 out of 5
He was EXCELLENT! He was the best part of the trip. He knew our names and was always helpful with everything!

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
Bed was comfortable, I just wish the bathroom was a tab bigger for those traveling with children.

Ship tip

More options food and activies for families with children.

Ports of call

San Juan, Puerto Rico

4 out of 5

Charlotte Amalie, St. Thomas

4 out of 5

Philipsburg, St. Maarten

4 out of 5

Basseterre, St. Kitts

4 out of 5

Castries, St. Lucia

4 out of 5

Bridgetown, Barbados

3 out of 5
Why is there NO ATM off the ship? We had to go back to the ship to get cash to pay for our Taxi. IT would have been nice to know this prior to getting off the ship.

Disembarkation

4 out of 5
Good
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