Decreasing Quality

Carnival Fascination Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

2 out of 5
Verified Review
Carnival Fascination

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: September 25, 2016

Ship: Carnival Fascination

Cabin type: Oceanview

Cabin number: E78

Traveled as: Couple

Reviewed: 8 years ago

Review summary

we have taken 7 cruise, and the last 5 with Carnival Cruise Lines. We had a great first 2 cruises with Carnival but the last 3 cruises have steadily gone down hill with the quality of in room services, and food quality. This last time was terrible. the food and food service was sub par and there was no personal effort on the behalf of the staff. Dirty glasses were left empty for several days and we did not get any pool towels for the first two days. the bathroom was dirty when we first arrived and we had to clean it ourselves to start our vacation.

 

I feel these issues are not just ship related because we have used multiple ships with Carnival and still only see a decrease in quality. we will never sail on the fascination again and will probably never use Carnival again at this rate.

 

Geoff P

 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Do not use this older ship and probably do not use Carnival Cruise Lines at all.

Ports of call

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Bridgetown, Barbados

5 out of 5

Castries, St. Lucia

5 out of 5

Basseterre, St. Kitts

5 out of 5

Philipsburg, St. Maarten

5 out of 5
Was this review helpful? 14

4 Comments

kdlovescruising    8 years ago

I certainly hope you continue cruising.  Consider sharing your concerns with Carnival.

juanitaorr54    8 years ago

I agree with Michelle1005. But I also thought it was the best cruise I've ever been on. Staff was great room clean food good (especially the pizza) ports where wonderful drinks really good. Didn't see very many shows, can't rate them. AND I was on vacation!!!!! What else can you ask for.

michelle1005    8 years ago

Itinerary was killer. Well worth it. Pretty much just slept on the ship. Too busy enjoying all the islands

deepcman    8 years ago

Service and quality has deterioted on all cruiselines over the past few years. Some are getting worse faster than others though. I see the same thing on RCL. They're trying to satisfy shareholders more than their customers.

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