Carnival
Carnival Elation Cruise Review to Caribbean - Bahamas
5 Night Bahamas (Jacksonville Roundtrip)
Sail date: April 08, 2017
Ship: Carnival Elation
Cabin type: Oceanview
Cabin number: U198
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
So be careful on doing things early .. we order the soda package early and decided to upgrade for the alcohol package. They would not refund the soda package.. also if you get either package make sure you don't order drinks while at Port they charge tax... Really wasnt alot or a big deal but crew said that it was a computer glitch and charges would be removed and they weren't.. also the customer service desk is a joke ... They blame everyone else and take no accountability for anything blaming the home office.... Was wife's birthday, they were nice to give a coupon for 50 off at the spa.. great right ... NOT ... They gave it the night before when we were suppose to arrive at Nassau.. with the only option to be used while in Port and was only good during that time .... No instructions came with the coupon and when she went the next morning they told her it was expired. Spa wouldn't budge and customer service desk blamed HQ again. Went on the Elation... Boat is in bad shape and we found out it is scheduled to be dry docked in May for a total overhaul .... Hint wait don't book this boat !!!!!!
Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Cabin / Stateroom
Ship tip
Dont book this ship till the overhaul especially for the money they ask....
Ports of call
3 Comments
loweed 7 years ago