Last time on this Cruise our whole group of 15 people

Carnival Elation Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2.0 out of 5
Verified Review
5 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: December 23, 2013
Ship: Carnival Elation
Cabin Type: Inside
Cabin Number: M4
Traveled As: Large Group
Reviewed: 3 years ago

We had the worst experience with this Cruise and after reporting our issue to Guest Service, nothing came to conclusion and we (all 15 of us) have decided not to go on Carnival any more.

 

- We were cheated by the SPA services and the answer from Guest Service was that they are a separate business and they can not do anything for it. When we booked the Cruise, we only knew Carnival regardless how they run the internal businesses, they need to take responsibility.

 

Anyways, we are done with this guys..Never ever going with them again.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
SPA guys were the rude and worst one to deal with.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
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