Subpar Caribbean cruise to the Bahamas...customer service at guest services was unacceptable as well as scheduling of ship activities! My husband don't plan on booking another Carnival cruise unfortunately

Carnival Ecstasy Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 24

Overall rating:

2.6 out of 5
Verified Review
Carnival Ecstasy

5 Night Bahamas (Charleston Roundtrip)

Sail date: December 16, 2017

Ship: Carnival Ecstasy

Cabin type: Suite

Cabin number: V30

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Was very hard to maintain a positive outlook on cruising as the customer service was subpar and the activities were not well planned and organized

Embarkation

5 out of 5
Embarkation was great due to being a suite guest!

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5
My stewardess was the best as well as the service of one individual in the dining room. That is the only positive customer service experiences that was positive

Ship Quality

2 out of 5

Cabin / Stateroom

5 out of 5
The best part about being on this ship

Ports of call

Freeport, Grand Bahama Island

2 out of 5
Too far away from activities

Nassau, Bahamas

4 out of 5
No excursion just taxi and self guided tour...not enough time allotted at this port

Disembarkation

2 out of 5
Seemed rushed out of the cabins...very unorganized
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