Carnival Ecstasy Cruise Review to Caribbean - Western

Deck Hand

4-6 cruises


Helpful Votes

2 out of 5


Sail Date: September 28, 2015

Reviewed: 11 months ago

Traveled As: Family w/young children

Room Type: Suite

Ok, granted this ship is the second oldest Carnival still have floating, so the 80s decor was somewhat expected. However, even though this cruise line is one of the most economical, it does not excuse the lack of customer service. Most of the crew look and act miserable about being there. The dining experience was beyond terrible. The food was overall mediocre. The only thing that deserves a high score is our cabin. We paid for the grand suite and it was super big, with plenty of room for our 2 kids to pay around (12 & 3 yr olds), and our room housekeeper (Romeo) was very attentive to our needs. Everything else needs improvement :(
Cabin / Stateroom
We were super happy with it. Very roomy specially with 2 young kids with us. Very clean and Romeo our housekeeper was excellent. Only person with enough customer service discipline
Embarkation and Disembarkation
Pretty easy and fast
Ship Quality
It's clean, however it needs to be updated from the 80s into a more modern style
Destinations and Excursions
We loved the ports we stopped at
Children's Programs
Really need more qualifying personnel specially with the kids younger than 5
Service and Staff
Terrible customer service except our room housekeeper Romeo
Food and Dining
Terrible service. Slow and the food of poor quality


Don't expect much of it

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