Carnival Ecstasy Cruise Review to Caribbean - Western

Deck Hand

Experience
1 cruise (first)

Review
1

Helpful Votes
0

1 out of 5

Customer service was terrible

Sail Date: February 19, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Suite

Our Cruise was delayed due to fog in the port of galveston, tx. Carinval had no plan in place to manage this situation and they were rude to all of the customers. They made an annocement over a pa system that did not work. Our ship boarded at 2am the the 3rd day. They took us on a cruise to nowhere. We had a terrible experience.

Pros: Getting asked if I would like a drink 1million times while laying out.

Cons: Customer service was terrible

Recommends Carnival Ecstasy? No.

Food and Dining
Food was very average.
Cabin / Stateroom
We had a bacolny room and it was not to bad.
Service and Staff
Some of the staff were good. However most of them just wanted you to buy a drink so they could get gratuity.
Ship Quality
The carinval ecstacy is in need of major updates.
Entertainment
Ground hog day. Every day had the same activities.
Progreso (Merida), Mexico
Our ship did not port. We did circles in the ocean.
Cozumel, Mexico
Our ship did not port. We did circles in the ocean


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