The ship had been renovated after being used by Katrina workers and it looked beautiful. We loved the grand atrium area; all the areas were easy to get to.
Ship experiences
Food and Dining
3 out of 5
It was nice to have "lighter" options in the dining rooms and in the buffets. The breakfast options got a bit boring after the 3rd day, but the lunches and the dinners were varied and pretty good.
Entertainment
3 out of 5
We saw two of the shows and they were ok, but the dancers were not always in sync and the choreography was often weird. We watched a "country" show and it was weird watching these very slavic looking women dance and sing country. I would rather have watched them doing something more native to their countries. It was a bit too "Texas", which was good for my family, our extended family had come from Virginia, so they didn't really get into the whole "Texas" theme as much.
Children's Programs
3 out of 5
We were glad to have the children's programs available, and our kids had an ok time, but they complained that they didn't do the things on the schedule and that the girls in charge yelled a lot. I don't know if it was because there were so many kids, or because of a language barrier, but the women did raise their voices a bit. Also, our kids said it was boring. We were pleased with the safety, as they wouldn't let anybody but the parents drop off and pick up (we tried to drop off our nephews once, and they said "no").
Service and Staff
5 out of 5
Our room steward always had a smile on his face and a kind word as we passed by. Our dinner wait team was very pleasant and remembered our preferences after the second night. By the third night, our waiter brought my sister a cappucino withot her even asking. The wait staff was always pleasant, and did not complain about their working conditions, like they did on another ship we sailed.
Ship Quality
5 out of 5
We never had any trouble finding any of the rooms that we were looking for; the ship is laid out very well. The common areas were kept clean and this was difficult after a night of bad weather. Many people either had too much to drink or were very seasick in the hallways, and the stewards worked very hard in cleaning the areas.
Cabin / Stateroom
3 out of 5
We had 4 people in our room and it was a bit tight, but it was kept very clean by our steward, so we didn't notice it so much. We were given a basket of samples in our bathroom and it was fun to try some new toiletries.
Unfortunately for us, Cozumel weather was very bad, so most of the excursions were cancelled. We left the boat and found a time-share person who offered a free day at their resort for listening to a talk. We took them up on this, and tried to enjoy a day at their resort, but the weather was very windy, so we really couldn't swim (the kids did, however). We left the resort early and hit the shops and they were lots of fun. We picked up a lot of great souveniers and had fun in the shops.
Ugh. there is really nothing to do in this port. We picked up a tour and visited Merida and some ruins, and our guide was very informative, but it was just ok. The information about Yucatan was new to interesting, but we only had a few hours, so we didn't get to do much. If you want to stay on the ship during an excursion day, this is the day to do it. There is no place to visit the beach and there are no resorts around Progreso.
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