Very disappointed on ship quality

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

2.7 out of 5
Carnival Dream

6 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 09, 2024

Ship: Carnival Dream

Cabin type: Balcony

Cabin number: 2375

Traveled as: Family (older children)

Reviewed: 3 months ago

Review summary

Very disappointed will never go on carnival dream ship again

Embarkation

3 out of 5
A little unorganized.

Ship experiences

Food and Dining

3 out of 5
Only eat in the buffet area do to menu in dining room was not kid friendly. Other restaurants cost extra for being all inclusive. Guys hamburger where the bomb as well as the pizza place!!!

Onboard Activities

2 out of 5
Only 2 very small pools, numerous whirlpools for adults on the children were pushed out of the pools by the adults who are drinking. Children really did not get to swim. Basketball courts closed at 5:00pm, no real out side activities. Putt putt golf was being fixed during this cruise.

Entertainment

2 out of 5
Saw USA rock which was really good. Saw “We work here” that was not very good. Most venues where to small to enjoy.

Children's Programs

5 out of 5
The ship had different age group programs. 0-11, 12-14, and then the older students. The groups should be re vamped. 10-14 should be together. 5th grades are now placed in middle school. My grandchildren felt they where treated like babies by the activities being offered to them in the 0-11 yr olds

Service and Staff

3 out of 5
Very nice employees, except for some personal in guest services. Don’t report issues because they don’t take care of issue.

Ship Quality

2 out of 5
This ship is very disorganized in the layout. No venue big enough for number of passengers. ship was as clean as expected for the number passengers on the ship of over 4000

Cabin / Stateroom

1 out of 5
Room was nice, could not use balcony the whole week due to sewage smell. reported to cleaning crew, guest services, to managers. We were told the smell will go away. The balcony was disinfected on the very last day of our cruise. Could not be in room on the last day due to crew going in and out of room which caused the inside of the room to smell like sewage as well. I asked for the difference between a state room and a balcony room since could not use balcony. Guest services refuse to compensate. We were unable to enjoy our room the last day or night due to room smelling.

Ship tip

Research the age of the ship and don’t book balcony. State rooms are bigger and much better.

Ports of call

Costa Maya (Mahahual), Mexico

3 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

5 out of 5
Very organized
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