We had a good time in spite of a few issues

Item: Carnival Dream
Rating: 4.2
Author: boynton7

Carnival Dream Cruise Review to Caribbean - Eastern

boynton7

Contributor Level: Second Mate

32 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 11

Helpful Votes: 172

Overall rating:

4.2 out of 5

8 Night Eastern Caribbean (Galveston Roundtrip)

Sail date: January 29, 2022

Ship: Carnival Dream

Traveled as: Couple

Reviewed: 2 years ago

Review summary

If this had been our first cruise, it would have been our last. Carnival never sent guest survey.

Embarkation

1 out of 5

We did not have a room; however, we had originally selected a room when we booked

Ship experiences

Food and Dining

5 out of 5

Great, many selections and good quality. Guys burgers and Blue Iguana were great

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Production shows were ok, walked out on 1. Solo Guitarist, Sheldon was great. Wild Embers was very good. Specialty show of rope tricks and whips was really fun.

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Room was not ready for guests as we were moved since someone was already occupying our assigned cabin. We were a bit off since we did not actually get a cabin until 4:30 after two long waits in line a guest services. Our keys did not work, cabin steward did not try to get help, just sent us to wait again at guest services. Electronic lock was not working. Safe was faulty which meant we had to stay in room until they could replace. AC sporadic. Hot water disappeared on Wed, again Cabin steward could do nothing, we had to do it to get it fixed. Lights not all working, again cabin steward told us to call to get it fixed. We did get an upgrade from original cabin due to it being occupied.

Ports of call

Galveston, Texas

5 out of 5

Freeport, Grand Bahama Island Did not visit port

I did not get off, been there lots

Thumbs Up 0

Half Moon Cay, Bahamas (Private Island)

4 out of 5

No one supervising rental clam shells

Thumbs Up 0

Nassau, Bahamas

3 out of 5

Disembarkation

5 out of 5

Easy, quick and pleasant

13 Comments

Tropicgal 2 years ago

Was on this ship last December. Our mini fridge was not cooling. Our steward was on top of the issue until maintenance brought a new one. We did remind him once but understood his work load. Ship was packed for Christmas.

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willwork4cruz 2 years ago

Why did you have to stay in your room until they came to fix the safe?

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Mikenbillie 2 years ago

Sorry to hear about your inconvenience, hope you keep cruising and your next cruise will be better

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hollysmomtravel 2 years ago

The room steward it there to clean your room, not change light bulbs or fix locks. Sorry you had to wait in line but i am sure after you got in your room you could have called for Maintenance

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AuntPinkie 2 years ago

Appreciate your feedback. I dream of that happening often. Sorry this happened to you. Glad still managed to enjoy most of the cruise.

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izrgreen 2 years ago

I’m sorry you had so many issues.

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cruzlover61 2 years ago

Yikes, sorry about cabin, hot water, safe, A/C....glad you know what cruising is normally so that we didn't lose a cruise enthusiast. Next one will be sooo much better, I'm sure

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Gwbigdog 2 years ago

Oops 😬

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cruising2004 2 years ago

Sorry about the cabin issues. Thanks for sharing.

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javawoody 2 years ago

Sorry to hear about cabin

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MargieRita 2 years ago

Sorry about your cabin situation. Having messed it up from the get go they should have offered you an upgrade.

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mary0909 2 years ago

Sorry you had a bad experience with your room. I will say your room stewards plate is full. They don't have the time to help with everyone's issues. They are limited as to what they can do.

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Carnivalfoodie 2 years ago

Sounds like an unfortunate snafu. Sorry

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Other reviews of this sailing

I fell in love with Half Moon Cay ❤

Great first Bahamas cruise

Food was only “okay”. Ship a bit shabby, not in tip-top shape.