Major Disappointment

Item: Carnival Dream
Rating: 2.3
Author: dantrhall

Carnival Dream Cruise Review to Caribbean - Western

dantrhall

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 26

Overall rating:

2.3 out of 5

Verified Review

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: January 06, 2020

Ship: Carnival Dream

Cabin type: Balcony

Cabin number: 9397

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Big money wasted. Software and app works poorly. Skip this company completely. Should refund part of cruise charges. Messed up my sons birthday dinner and my 40th anniversary. Not respectful to guests .

Embarkation

1 out of 5

Terrible. Very rude workers inside the service lines.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Nothing to do.

Entertainment

1 out of 5

Children's Programs

No kid.

Service and Staff

5 out of 5

Cabin and Scarlet room staff were excellent.

Ship Quality

1 out of 5

Awkward.

Cabin / Stateroom

4 out of 5

Overall ok. Needs updated electricity and cell service.

Ship tip

Avoid. Paid for premium internet but spouse was unable to use it. No one helping.

Thumbs up

Ports of call

Galveston, Texas

3 out of 5

Cozumel, Mexico Did not visit port

Medical emergency for one passenger. Ruined 1999 passengers cruise.

Thumbs Up 0

Progreso (Merida), Mexico

1 out of 5

Most mediocre experience. Not worth stopping at.

Thumbs Up 0

Disembarkation

1 out of 5

Rude staff for Carnival while waiting on immigration people.

9 Comments

Fiesta83 4 years ago

Better luck next cruise

Thumbs Up 0

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Mydogluke 4 years ago

Please don’t cruise with Carnival anymore. We like to have fun and not put up with unhappy, negative people Love the Dream

Thumbs Up 1

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megganwc 4 years ago

Sounds terrible! I hope your next vacation is better!

Thumbs Up 0

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CruzeFan 4 years ago

Sounds like cruising isn’t for you. You didn’t seem to enjoy much of anything. As far as internet, it is rarely reliable on most ships. The best option is to unplug and disconnect for a week. As far as Cozumel being missed, ports are missed on all cruise lines for a variety of reasons - weather, mechanical, medical, political or other issues. The safety of the passengers will always come first. The cruise contract everyone agrees to when booking states that ports and itinerary are not guaranteed. If a particular port is the main reason you are traveling, it’s probably best to travel there directly.

Thumbs Up 5

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terriesanchez 4 years ago

I am always skeptical when the poster hasn't taken the time to even list the cruise they are reviewing!

Thumbs Up 3

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anoceanlife 4 years ago

Nice to see you had some sympathy for the passenger taken ill

Thumbs Up 6

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conner425 4 years ago

Cruised the dream last May on its first cruise out of Galveston. It was hours late getting to Galveston, so boarding was delayed. Elevators were down due to the ship being hit by Lightning, a guest was taken off the ship by the coast guard for health issues and were late arriving to our first port because of that. Yet, our cruise was an awesome vacation. Wouldn’t have traded it for anything. Your vacation is what YOU make it to be! Cruising the dream again next May!

Thumbs Up 3

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cruisereckoning 4 years ago

It’s amazing how different reviews are from everyone. I see so many good ones and then you see one where someone has pretty much nothing good to say. I hope you did get some enjoyment from your cruise.

Thumbs Up 1

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heathermike 4 years ago

Wow i just cruised The Dream over Christmas and is was so amazing! The staff were all so helpful and great attitudes. The only thing i can agree with you on is progreso, it isnt a great port.

Thumbs Up 3

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