Major Disappointment

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

2.3 out of 5
Verified Review
Carnival Dream

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: January 06, 2020

Ship: Carnival Dream

Cabin type: Balcony

Cabin number: 9397

Traveled as: Family (older children)

Reviewed: 9 months ago

Review summary

Big money wasted. Software and app works poorly. Skip this company completely. Should refund part of cruise charges. Messed up my sons birthday dinner and my 40th anniversary. Not respectful to guests .

Embarkation

1 out of 5
Terrible. Very rude workers inside the service lines.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5
Nothing to do.

Entertainment

1 out of 5

Children's Programs

No kid.

Service and Staff

5 out of 5
Cabin and Scarlet room staff were excellent.

Ship Quality

1 out of 5
Awkward.

Cabin / Stateroom

4 out of 5
Overall ok. Needs updated electricity and cell service.

Ship tip

Avoid. Paid for premium internet but spouse was unable to use it. No one helping.

Ports of call

Galveston, Texas

3 out of 5

Cozumel, Mexico Did not visit port

Medical emergency for one passenger. Ruined 1999 passengers cruise.

Progreso (Merida), Mexico

1 out of 5
Most mediocre experience. Not worth stopping at.

Disembarkation

1 out of 5
Rude staff for Carnival while waiting on immigration people.
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