This was my Father's first cruise. Also, it was a Family cruise of 14 people in our party. We might have to rethink the season because this time was very overcrowded.
Embarkation
1 out of 5
Too much traffic entering and get to the parking area as well. After paying for parking we almost did not find a space for our vehicle. Everything was different than other occasions as far as checking in. We did not get our boarding cards until we got in our rooms. We could not update information until we got on board and Customer Service had a line to the entrance of the ship.
Ship experiences
Food and Dining
4 out of 5
The main Dining was great! Buffets were good.
Onboard Activities
4 out of 5
Entertainment
4 out of 5
Comedy night was great!
Service and Staff
4 out of 5
Ship Quality
4 out of 5
Cabin / Stateroom
1 out of 5
Comfort and size were great. Cleanliness was great. We loved the person who cleaned our rooms, I hope he is there next time we travel. The problem we had was more like maintenance of air filters. Dust was coming through the vents. By the time we left the ship on our 9th day, we all had developed respiratory issues due to the dust coming from the vent. I had to clean the dresser, my laptop, drinking glasses, and other items several times during the trip because of all the dust. We brought it up to Customer Service as well for future customers. Also, there was a rotten smell in some of the floors at least in mine #8 by the elevators was awful and we heard of other people the same comment as well for other floors.
Horrible traffic. Directions to port were not clear. My husband and I had been to New Orleans several times so we knew where the port was but the rest of my family...13 of them did not.
It was overcrowded! My father was in a wheelchair and we decided to go back in the ship because we could not even move with the number of people around. I was not able to appreciate this island but maybe next time with fewer people.
It was good until you have to disembark in New Orleans. Looooong lines and checking out was terrible. Not enough officers to check passports to come in the country. We lost one of our bags too and had to file a claim for it. Still waiting.
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