A/C in room did not work!

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 13

Overall rating:

3 out of 5
Verified Review
Carnival Dream

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: May 28, 2017

Ship: Carnival Dream

Cabin type: Inside

Cabin number: 11274

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

My favorite part of the cruise was the waterslides. The staff was really friendly also.  I called guest services several times a day about our lack of air conditioning and they sent someone up to our room everyday. They kept leaving notes and letters saying they had been there and the problem was resolved, but we could not tell any difference. I went into a few other rooms on different floors and they were nice and cool. Guest services asked on the last day, if I was ever offered a fan, which I was not. I guess I should have asked to change rooms on the first day, but I was hoping they would be able to fix the A/C. 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
I called guest services several times a day about our lack of air conditioning and they sent someone up to our room everyday. They kept leaving notes and letters saying they had been there and the problem was resolved, but we could not tell any difference. I went into a few other rooms on different floors and they were nice and cool. Guest services asked on the last day, if I was ever offered a fan, which I was not. I guess I should have asked to change rooms on the first day, but I was hoping they would be able to fix the A/C.

Ship tip

Get a room above floor 6. That way you are close to all of the activities. Get to the buffet early on port days.

Ports of call

New Orleans, Louisiana

3 out of 5

Montego Bay, Jamaica

3 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

1 out of 5
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