Little wheelchair accessibility and ripped luggage

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 12

Overall rating:

2 out of 5
Verified Review
Carnival Dream

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: May 14, 2017

Ship: Carnival Dream

Cabin type: Inside

Cabin number: 10281

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

The first day and a half of the cruise was spent trying to get a room that was accessible, even though we were in an accessible room. This Dream cruise has very low standards of accessibility. It was so very frustrating. Also, they ripped my luggage and replaced it with a piece of cheap crap and would not let me take home my ripped luggage to get a refund or replacement.  In fact, they would not let us off the ship until we proved to them that I left my ripped back in our cabin. The accessible bathrooms on the ship were filthy and had water coming out of the floor.

Other than that, it was a great cruise. Good food and excellent crew.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
lousy w/c accessibility

Ship tip

Do not use this cruise ship if you are a wheelchair user.

Ports of call

New Orleans, Louisiana

5 out of 5

Montego Bay, Jamaica

1 out of 5
Montego Bay is a great place, the ship moored in an ugly area.

George Town, Grand Cayman Did not visit port

tendered and not accessible

Cozumel, Mexico

5 out of 5
Great food and quite lovely.
Was this review helpful? 12

4 Comments

pacrat    7 years ago

probably a troll post.

Tinamarie72    7 years ago

We cruise the dream last year and they were always cleaning and very helpful

petalpusher60    7 years ago

We were on the Dream Apr 30-May7!! I have cruised before and I didn't see filthy public restrooms, only one incident we noticed in the MDR where the guest wasn't taken care of. We felt like most went above and beyond to make our cruise comfortable and enjoyable.... my 2 cents

ChandyRN    7 years ago

Go figure! I'm trying to give up an accessible room that I don't need to someone who needs it. No takers.

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