Carnival Dream Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

1 out of 5

Carnival Dream bad service

Sail Date: May 29, 2016

Reviewed: 6 months ago

Traveled As: Large Group

Room Type: Balcony

We have cruise Carnival numerous times and are gold status. We felt like the service of Carnival has gone hill so fast. Our last cruise was 2 years ago on the Magic and went on the sister ship Dream this year. The service was not good. It took 20min plus to get a drink from a server and then when you went to the bar you would wait average of 10+ minutes there as well. We had the drink plan which would normally be a great deal but they make it so hard to even get 15 drinks a day with there service so we will not be doing that next time.  If we cruise with Carnival at all again.  They only service your cabin now once a day and the room service menu has gone down to almost nothing. Not to mention there are more items they charge you for from room service and now in the dinning room. So sad to see this happen. 

Cabin / Stateroom
Michael our cabin steward was great but our shower kept stopping up. He did get it fixed the night before we left.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining

Tip

Consider either another ship or a different cruise line.



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