Carnival Dream bad service

Carnival Dream Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

1.0 out of 5
Verified Review
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: May 29, 2016
Ship: Carnival Dream
Cabin Type: Balcony
Cabin Number: 8449
Traveled As: Large Group
Reviewed: 1 year ago

We have cruise Carnival numerous times and are gold status. We felt like the service of Carnival has gone hill so fast. Our last cruise was 2 years ago on the Magic and went on the sister ship Dream this year. The service was not good. It took 20min plus to get a drink from a server and then when you went to the bar you would wait average of 10+ minutes there as well. We had the drink plan which would normally be a great deal but they make it so hard to even get 15 drinks a day with there service so we will not be doing that next time.  If we cruise with Carnival at all again.  They only service your cabin now once a day and the room service menu has gone down to almost nothing. Not to mention there are more items they charge you for from room service and now in the dinning room. So sad to see this happen. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Michael our cabin steward was great but our shower kept stopping up. He did get it fixed the night before we left.

Ship Tip

Consider either another ship or a different cruise line.

5 out of 5
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