Service Waning

Carnival Dream Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: February 21, 2016
Cabin Type: Balcony
Cabin Number: 11257
Traveled As: Couple
Reviewed: 1 year ago

This was my fifth cruise with Carnival, and was disappointed to see the drop in service. I don't know if the change is across all Carnival ships or unique to the Carnival Dream. We specifically booked a cabin with a balcony because I like to enjoy a cigar occasionally, but smoking is not allowed on balconies on the Dream! We also like to have full service breakfast in our cabin some mornings. Not available on the Dream, if any Carnival ships anymore! Only continental breakfast available. They no longer offer a stocked mini-bar and keep your ice bucket full. We are used to seeing the room steward once or twice a day as we come and go from the room. This trip, we saw the steward only twice the whole week! We heard Carnival reduced the room stewards by 50 percent. Food was okay, ship was clean, and entertainment was good, but we will not be sailing on the Carnival Dream again.

Food and Dining

3 out of 5
Preferred the dining room over the lido buffet.

Onboard Activities

3 out of 5
Good variety

Entertainment

3 out of 5

Service and Staff

3 out of 5
Friendly staff, but service not what it used to be.

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Don't book a balcony thinking you can smoke there. Not allowed on the Dream.

Ship Tip

Burgers and pizzas are the best! Check out the adult only serenity deck above the spa. Most comfortable deck loungers.

5 out of 5
No dock in Belize. Going to town a lot of waiting and a long boat ride. Best snorkeling!
5 out of 5
Best duty free prices on liquor! I bought 2 liters of Crown Royal for $29!
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