Cloud 9 Spa on Carnival Dream

The services offered by the spa are always top notch but the staff is extremely pushy with trying to sell extra products. They keep on and on, even when you have said no. They almost insult you if you say no multiple times. I am paying double the normal price for a particular service, do not try and sell me products that have nothing to do with that service. I am considering never booking a service in the spa again based on these practices.

Went for a massage to relax. It was great until the end when the sales pitch came out. Why can’t you just go and have a massage without all the sales pitches.

Shawnalee did a 12 day shallac treatment on our nails and also a pedacure. She asked us to come back and see her when we got dressed up.

My husband and I had a couples massage on our first day at sea and it was great!! We were able to relax and enjoy this time together. The women were very friendly. Sadly, we didn't realize that the consultation and the education at the end were part of the 50 minutes session so the massages weren't as long as we had thought it would be. They also started late, so it was even shorter. We didn't appreciate them trying to sell us more products. Otherwise the massages were great.