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Poor customer service when ship broke

Carnival Destiny (RETIRED) 28 Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

3 out of 5
Verified Review
Carnival Destiny (RETIRED) 28

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: March 12, 2006

Ship: Carnival Destiny (RETIRED) 28

Cabin type: Oceanview

Traveled as: Singles/Friends

Reviewed: 14 years ago

Review summary

The ship itself was good Entertainment was almost non existent Food in buffet was the same every day Very poor service when a propeller broke - no senior staff to tell passengers what was happening At 5.00 p.m. of day of disembarkation we still did not know where we were staying that night or when we would be flying out. We missed our original flights. Carnival covered the cost of two nights in a hotel and arranged new flights but we still have not received a refund for the money we spent on food, or any compensation for the vacation days lost at work.

Ports of call

Roseau, Dominica

3 out of 5
Very helpful people and good trip by taxi into the rain forest for the morning. The whale watching trip we booked from the ship was postponed from 9.45 to 1.00 and then a dive catamaran came at 2.00. By this time they had decided not to charge us - jsut as well as we only saw two porpoises and the catamaran's engines started smoking badly and we limped back to their dock and had to be bussed back to the ship.
Thumbs Up

Roseau, Dominica

3 out of 5
Very helpful people and good trip by taxi into the rain forest for the morning. The whale watching trip we booked from the ship was postponed from 9.45 to 1.00 and then a dive catamaran came at 2.00. By this time they had decided not to charge us - jsut as well as we only saw two porpoises and the catamaran's engines started smoking badly and we limped back to their dock and had to be bussed back to the ship.
Thumbs Up

Oranjestad, Aruba

5 out of 5
We hired a car and had a quick drive one way and then went to the other end of the island which was where the tourists were. Great snorkelling off the beach at the tip of the island and then we spent the afternoon on a beautiful beach.
Thumbs Up
Don't Miss: The beaches

Bridgetown, Barbados

5 out of 5
We got a taxi to Payne's Bay and swam out outselves with our own snorkel equipment to see the turtles. Fantastic.
Thumbs Up
Don't Miss: The turtles

Charlotte Amalie, St. Thomas

1 out of 5
Only one decent beach which costs to get into. We hired a car to find two other recommended beaches - Saffire we couldn't get to/find and the other was very small.
Thumbs Up

Bridgetown, Barbados

5 out of 5
We got a taxi to Payne's Bay and swam out outselves with our own snorkel equipment to see the turtles. Fantastic.
Thumbs Up
Don't Miss: The turtles

Oranjestad, Aruba

5 out of 5
We hired a car and had a quick drive one way and then went to the other end of the island which was where the tourists were. Great snorkelling off the beach at the tip of the island and then we spent the afternoon on a beautiful beach.
Thumbs Up
Don't Miss: The beaches

Charlotte Amalie, St. Thomas

1 out of 5
Only one decent beach which costs to get into. We hired a car to find two other recommended beaches - Saffire we couldn't get to/find and the other was very small.
Thumbs Up

Pros: Ports of call

Cons: Food was boring in buffet

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