Potentially Great Caribbean Cruise Compromised By Stateroom and Ship Maintenance Issues

Item: Carnival Conquest
Rating: 3.4
Author: JJS2

Carnival Conquest Cruise Review to Caribbean - Southern

JJS2

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 45

Overall rating:

3.4 out of 5

Verified Review

8 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: September 15, 2018

Ship: Carnival Conquest

Cabin type: Inside

Cabin number: GUAR

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Despite the 5 hours of inconvenience and subsequent disappointments with having to move to a second, inferior stateroom after 3 days we were determined to not let the negatives ruin the rest of our cruise. Consequently, we had a very good time. The dinner dining was excellent, both menu selection and food quality. We really liked the ship layout, entertainment options and ports of call. Although we were unlucky on this cruise the positives made it fun and worthwhile.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Dinner dining in Monet dining room was fantastic and the hamburger and pizza stations very good.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Children's Programs

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Really liked the ship design (e.g. Serenity section for adults only, multiple entertainment sites, great gym, multiple dining facilities). Unfortunately the ship was plagued by occasional sewage odors in various locations and a number of areas needed repairs (e.g. the carpeting on the putting golf course was ripped up on most holes and the running track also needed replacement)

Cabin / Stateroom

2 out of 5

Our initial stateroom was great but after 3 days Carnival surprised us with an order to leave our room from 10am-2pm so it could change the carpeting. The odor from the new carpeting when we returned to our room was noxious and unbearable so we had to pack and move to a lesser stateroom which was 25% smaller, had no chair, a table 1/3 the size of the one in our initial stateroom, one stool rather than two, a refrigerator that didn't function, a shower whose water temperature range was only hot-to-hotter and a shower head with a broken spray adjustment tab. Also, unlike our initial stateroom which was located at the end of a hallway and therefore had virtually no noisy fellow cruiser traffic, the new stateroom was located midship where we were awakened after midnight a few times by loud fellow cruisers presumably returning to their rooms.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Thumbs Up 0

Princess Cays (Cruise Line Private Island)

3 out of 5

Thumbs Up 1

Grand Turk Island

3 out of 5

Thumbs Up 0

Willemstad, Curacao

4 out of 5

Thumbs Up 1

Oranjestad, Aruba

4 out of 5

Thumbs Up 1

Disembarkation

4 out of 5

11 Comments

wgammon1 3 years ago

Glad you had a good cruise. Thanks for the great review.

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atm310 6 years ago

JJS2 - nice review, seeing the positive!! do you mind telling us what floor/room#’s you were in?

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gettingstarted 6 years ago

Wow, I'm sorry to hear about what you went through with your stateroom. We sail from Port Canaveral in 61 days- what cabins were you in, I want to make sure I'm not in either! Thanks for the review.

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brianscottjones1967 6 years ago

What room were you in, I go in a few weeks and hope they have my carpet changed already

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68nova 6 years ago

When did you sail and what floor were you on? I only ask cause on our floor this past week there was water coming out of the crew room and getting into one of the rooms. They had a blower on it for a couple days drying it, but it cam back before the week was through.

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trainrunner06 6 years ago

Great way to be. Sounds like the pluses out weighed the minuses.

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jenn2831 6 years ago

Great attitude! Thank u for the review

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cbyron3 6 years ago

Your attitude is refreshing. I am SHOCKED they did not provide you with significant OBC for your inconvenience. The few times we have had issues they at least provided us OBC that allowed us massages and specialty dining to offset the misfortune.

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Pingman 6 years ago

Kudos to you for trying to find positives in scheduling a disappointing experience that was in no way your fault. In the very least you should be offered a considerable compensation towards a future cruise. It would be nice if everyone could handle problems the way you did.

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lrgd 6 years ago

That was good, to keep a positive attitude, great to enjoy a trip.

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Shh813 6 years ago

Glad you had a good time anyway. We go in March and hoping for the best.

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Other reviews of this sailing

Blah trip - would only return to Aruba other ports were disappointing

Wonderful cruise staff was awesome

Awesome