I enjoyed my cruise and the time I spent with my BFF's but I would have to say this was the worst service I have ever received on any of my cruises.
One of my friends has traveled with Royal Caribbean and has always tried to talk me into cruising with them but I have always done Carnival and didn't want to switch and not earn VIP points but it might just be time to do so.
Embarkation
3 out of 5
There was a little confusion about our priority with the representative that checked us in. We were told we would be VIP and be escorted to the lounge but she told us that wasn't true. Thankfully another representative stepped up and off we went.
Ship experiences
Food and Dining
2 out of 5
Except for Guy's Burger's the food wasn't that tasty.
Onboard Activities
1 out of 5
This was my eighth cruise and the lack of entertainment was terrible this go around.
The personnel doing the trivia games were not that engaging as usual.
The pools were too crowded.
Entertainment
1 out of 5
There were hardly any shows on this cruise.
The one I actually saw was not very entertaining.
We had the same musician every night in the piano bar playing the same songs over and over. He told us the first night that at one of the ports his replacement would arrive but I guess they never did.
Service and Staff
1 out of 5
This staff was unlike any I have ever experienced and not in a good way. They seemed to be short handed. I hardly ever had a waiter come by and ask me if I wanted a drink, basically had to go get them yourself. I ran into several rude personnel which really blew my mind. Normally that make you feel like your so special and they would do anything to help you.
I have never had less cabin service than I experienced this round. Several times our room did not get serviced until way up in the afternoon.
Ship Quality
3 out of 5
I love the Conquest, but it did seem like they were short handed and things were piling up.
Cabin / Stateroom
3 out of 5
This was the first time we upgraded to a suite. The room itself was wonderful but the comfort was not.
We had four in our room and two of us had to sleep on the pullout sofa. It was TERRIBLE. It was the most uncomfortable place I have ever had to sleep. It made our backs ache all week.
I enjoyed the extra space of the suite but I would have rather kept our balcony room with the pull down bed just so I could have enjoyed a good nights rest.
Ship tip
Be prepared to wait for everything.
They are understaffed and not all of their staff is very friendly.
We had an early flight and needed to be one of the first off the ship. We were sent to one place to wait and then a rude cruise employee told us to go somewhere else. Finally after being told multiple different answers I found a very nice employee who helped us out.
You know what people, just because you do not like her review There is no reason for you to be rude and obnoxious to her. This was her cruise and her experience.
Overworked,overwhelmed,under staffed. Dining was 2 hrs. Not hot food. Buffet was terrible at dinner. Service was good when they were available. Carnival has been cutting back. And it’s showing
I’ve never had a problem with service on Carnival. You get back what you dish out. We treat the staff with a smile and get so much back that we always tip extra.
Why don't you go to RC and see that it's not that great as for your room all you have to do is tell your steward when you want him to take care of it the rude personnel probably had just helped someone like you
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
