Despite the sad disrespect given to someone in a wheelchair (just from a daughter’s point of view, I can’t speak for my mother), we did have a great time. For my first cruise, I enjoyed it thoroughly and am already looking
forward to my next cruise.
Embarkation
3 out of 5
Not so great embarkation. I was with my mother who needed special assistance (in a our supplied wheelchair). We were put in a “special assistance” corner of the terminal, but that is where the special assistance ended. We got no assistance or direction as to when we could go on the ship. We had to go with a larger group who had no consideration of dealing with someone in a wheelchair. When it came to the straight-up ramp go get on the ship, there was no one to assist. I, a 54 year old, am fortunate in was able to make it up the ramp, pushing my mother (an 85 year old) without losing control of the wheelchair. No direction or assistance from anyone.
Ship experiences
Food and Dining
5 out of 5
Wonderful. Francisco was the best in anytime dining. We requested him after the first night. He was courteous, attentive, learned (and remembered) our names, took care of our special needs, and was a delight.
The food for breakfast and lunch offered a multitude of option! Delicious.
Onboard Activities
4 out of 5
Pools, comedy clubs, trivia contests, entertainment, library, even the information at Effy. Great!
Entertainment
5 out of 5
As above. Great variety. From musicals, comedy, to juggling.
Service and Staff
5 out of 5
Wonderful. A delight. Francisco in anytime dining. Robby our room steward was so polite and always available and never knew when he wa able to slip in and out and make things perfect. To Lee and Sara who saw to our entertainment.
Ship Quality
4 out of 5
Took a while to learn the way around, but was great. Everything was clean even though we were fortunate as were not affected by water issues as some other cabins on the 8th deck
Cabin / Stateroom
4 out of 5
Comfort. Good
Size. Adequate.
Cleanliness. Good. Robby was great.
Ship tip
Learn the layout of the ship as early as possible so you are able to take advantage of all that is offered (and spend as little time directionally challenged).
Better than embarkation as we took matters into our own hands and went down first thing in the morning (due to needing special assistance) and did not wait for the calling of our deck. Throughout the cruise it was the exception to find courteous passengers (or even crew to help us) who let a wheelchair person, who had been waiting an extraordinary amount of time, to go first of the elevators; therefore, we went early. We were able to get off the ship in record time and even found a crew member to assist.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
