Needs improvement

Carnival Conquest Cruise Review to Caribbean - Southern

nyforreal

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 6

Overall rating:

2 out of 5

Verified Review

8 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 29, 2016

Ship: Carnival Conquest

Cabin type: Oceanview

Cabin number: 2368

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Except for a few staff members especially our cabin steward who was awesome I found the service to be lacking. Trying to get a drink in the casino from a waitress was a challange.....food was mediocre. Dining staff was very good..friendly and entertaining . Our room showed evidence of the age of the ship although I was informed it had been updated not long ago. The curtain next to bed had a large stain on it which was not new. It seemed to be extremely disorganized in many aspects. Lido dining staff spoke very little..if any..English and rarely understood what you were asking.

Disembarkation for assisted person actually seemed a blessing until you actually got off ship and we're dropped in a penned in area where you waited for over 2 hours for one of 7 available wheel chairs to take you too customs. And other people in our party were not allowed to be with us therfore had to go

through customs and after our 2 hrs wait we had to sit outside and wait for them.

On a whole it was probably one of the worst experiences we've had. I will not leave from fort Lauderdale again if I can help it and have my doubts about carnival also.

I'm truly disappointed with the whole experience....