Carnival Conquest Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

2-3 cruises


Helpful Votes

1 out of 5

Very unhappy with cruise

Sail Date: December 09, 2007

Reviewed: 9 years ago

Traveled As: Family (young children)

Room Type: Oceanview

It became very clear from the moment we got to the ship of the disorganization and lack of customer service. WE stood in line with three small children for FIVE hours withont once seeing a Carnival Representative to give us an update or some direction. We therefore missed our first port of call and then while on the boat ended up missing our second port of call due to a storm. This lack of updates and disorganization continued throughout our cruise. It was truly amazing. We were very pleased with the Disney Cruise and never encountered such incompetence. The Disney Cruise always exceeded our expectations. Carnival cruise always let us down on a daily basis.

Pros: Had a great time with our friends and our kids

Cons: The lack of good customer service

Recommends Carnival Conquest? No.

Service and Staff
Food and Dining
Ship Quality
Cabin / Stateroom
Children's Programs
Cozumel, Mexico
Absolutely beautiful. We got better service in Cozumel than we did on the cruise ship. Truly amazing.
Don't Miss: Paradise Island beach

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