Very unhappy with cruise

Carnival Conquest Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1.0 out of 5
Verified Review
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: December 09, 2007
Ship: Carnival Conquest
Cabin Type: Oceanview
Traveled As: Family (young children)
Reviewed: 9 years ago
It became very clear from the moment we got to the ship of the disorganization and lack of customer service. WE stood in line with three small children for FIVE hours withont once seeing a Carnival Representative to give us an update or some direction. We therefore missed our first port of call and then while on the boat ended up missing our second port of call due to a storm. This lack of updates and disorganization continued throughout our cruise. It was truly amazing. We were very pleased with the Disney Cruise and never encountered such incompetence. The Disney Cruise always exceeded our expectations. Carnival cruise always let us down on a daily basis.

Food and Dining

1 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
Absolutely beautiful. We got better service in Cozumel than we did on the cruise ship. Truly amazing.
Don't Miss: Paradise Island beach

Pros: Had a great time with our friends and our kids

Cons: The lack of good customer service

Recommends Carnival Conquest? No.

Was this review helpful? 6

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