Carnival Conquest Cruise Review to Caribbean - Western

Deck Hand

2-3 cruises


Helpful Votes

5 out of 5

An incredible cruise

Sail Date: November 19, 2006

Reviewed: 9 years ago

Traveled As: Family w/older children

Room Type: Oceanview

The entire staff and overall customer service was outstanding ! The cruise director, Mark Riley, was great. We complained one morning about some "banging" noise above our cabin early one morning, and the situation was immediately corrected. We also received a follow-up phone call and letter apologizing for the inconvenience (very responsive).
The shows and the food were great. Our waiter, Ike, and Jean Pierre were wonderful.
Our excursions were fantastic.
They were very organized, and created new activities and a church service impromptu when we were unable to stop @ Grand Caymna. Also, they managed the deembarkment extremely well by providing the proper information in the meeting. The process of "unloading" the passengers allowed us to get my daughter to the airport in plenty of time for her flight.
Overall, we were thrilled w/the entire experience, and would love to go again (especially w/ a $3000 incentive)

Pros: customer service, Mark Riley, all the staff members we encountered were great, food, excursions

Cons: need to return to work

Recommends Carnival Conquest? Yes!

Shows and dancers were very, very good. Excellent entertainment.
Ship Quality
Food and Dining
Our waiter, "bar-man", and Jean Pierre were fantastic
Cabin / Stateroom
Service and Staff
Everyone had exceptional customer service skills
Montego Bay, Jamaica
Thoroughly enjoyed the "Canopy Tour"!!
Don't Miss: Canopy Tour
Cozumel, Mexico
Outstanding !! Our tour guide was great, and the boat trip was a blast
Don't Miss: Shotover boat trip to Cancun

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