If you value basic hygiene, avoid Carnival.

Carnival Celebration Cruise Review

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 44

Overall rating:

2.4 out of 5
Carnival Celebration

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 21, 2024

Ship: Carnival Celebration

Cabin type: Balcony

Cabin number: 11406

Traveled as: Singles/Friends

Reviewed: 3 months ago

Review summary

My cruise started off with the room steward saying that my cabin was not mine and belonged to someone else. I tried explaining I upgraded in the terminal and showed him my room key opened the door. Turns out someone had already been in the room and debarked. I wonder why? That’s why there was such a great deal to upgrade. He instructed me to leave the room immediately and I asked him to please call the housekeeping manager, he refused. After waiting 2 hours in the guest services line, the housekeeping manager finally showed up and I explained the situation. I didn’t see the steward for the rest of the cruise. I was offered $50 Carnival experience, not onboard credit. I had to tell them what I wanted to use it on. After we sailed away, I found our Bolt was not going to be working AT ALL for my sailing and the following 2-3 sailings. The soda machines in the buffet did not work all the cruise long. Don’t get me started with the elevator etiquette because Carnival cruisers have no class. They will just jump in front of everyone waiting. Saw a few fist fights. Sea day brunch is trash. Main dining room is trash. The best place I found to eat on this ship was the deli on deck 8 next to the pizza place. I could really go on but I want to forget about this terrible experience and get off this ship ASAP. I think you’re supposed to feel the opposite of that at the end of the cruise. Spend your hard earned money elsewhere because Carnival Celebration is trash and you will be treated accordingly.

Embarkation

5 out of 5
Great. Was able to upgrade to a balcony. I didn’t know what was waiting for me on the ship.

Ship experiences

Food and Dining

1 out of 5
Food was terrible. Buffet soda machines were down the entire cruise & no servers to take drink orders. Sushi is not worth the price.

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5
Rude and disrespectful.

Ship Quality

1 out of 5
Cabin was filthy upon arrival on embarkation day. Room steward refused to call housekeeping manager. I had to wait in a 2 hour line at guest services.

Cabin / Stateroom

3 out of 5
Nice cabin after it was properly cleaned. Modern and efficient. I like the USB outlets next to the bed.

Ship tip

Don’t. Save your money and cruise elsewhere with a company that actually knows the definition of customer service.

Ports of call

Costa Maya (Mahahual), Mexico

1 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

2 out of 5

Cozumel, Mexico

5 out of 5

Miami, Florida

5 out of 5

Disembarkation

1 out of 5
I’m writing this review on the last sea day but I can only imagine the sh*t show that awaits tomorrow morning.
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