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Carnival Breeze Cruise Review to Caribbean - Western
5 Night Western Caribbean (Galveston Roundtrip)
Sail date: May 23, 2022
Ship: Carnival Breeze
Cabin type: Balcony
Cabin number: 8229
Traveled as: Large Group
Reviewed: 1 year ago
Review summary
So we picked this cruise to release our Fathers ashes with close friends. So I paid for my sister and my two boys one 15 and the other was 2. So I looked and researched before I paid in full for the trip, it stated it had a camp for 2-5 year olds. Plus it made you sign them your child up for the camp before they got on board. So I was like great. I knew my 15 year old would be fine, I just wanted to make sure my 2 year old had a place or camp. Our goal was to have girl time with my sister at the spa. Well once on board the first day was a lot so me and the baby slept. The next day we ate breakfast then off to camp. After I go to get the camp schedule for 2-5 year olds and when I get to the camp doors, there are kids in there playing. I walk up and ask if my 2 year old can come to camp. I informed them I sign him up online and I completed everything with who can sign him in and out of camp. The lady told me we are sorry but we are not doing the camp for 2-5 year olds due to the Covid19. I looked at her and said what? She said it again then gave me a night owls backpack with a stuffed animal in it. I was beyond pissed if we were still docked I would have got off the boat. So I asked, so am I just to sit in my cabin with my 2 year old? So me and my sister had to take turns watching the baby. Yes that is my child but we were on vacation and that's what I wanted to do. I only took the baby because of the camp. The baby could have stayed with his father. So my sister and I went to the casino together one time because kids are not allowed in the casino. We didn't get to do the spa, comedy night, bingo or anything else where a 2 year old could not be quite in. I didn't want to ruin my friends vacation by asking them to watch my 2 year old. I was unhappy and I went to customer service right after and they told me to call the Carnival Customer Services number when I got back. There is not number to call after your cruise and I have sent out emails NOTHING!!!! I'm not sure what else I can do to get this taken care of because you post and still have posted that you have a camp for 2-5 year olds and you DO NOT have a camp for them. I want a refund the baby and I walked around the ship and found little things to buy time. But I'm disappointed and it been a month in a half and NO ONE has contacted me on this situation!!!Embarkation
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Ship tip
Make sure you have cash and that your cards are switched to international.