The ship itself was clean. Our steward was very prompt. There was plenty to do onboard. The main complaint was the rocking of the boat, not being comp something for our missed excursion by Carnival. Not being asked by staff if we needed anything. Witnessed a bartender being very rude to another lady without warrant! Getting off the ship was horrible!! Food was hit or miss.
Embarkation
5 out of 5
I thought this part would take longer. The staff got us on board at the Port VERY quickly!
Ship experiences
Food and Dining
4 out of 5
Dining room attendant was very alow! Food was hit or miss in Dining room and buffets. The burger and fries and surprisingly the grits were the best thing on the ship!
Onboard Activities
5 out of 5
Comedy shows, Dive In Movies
Entertainment
4 out of 5
Service and Staff
4 out of 5
Our room attendant Mudi was the best! He made sure we were taken care of in this department.
Ship Quality
5 out of 5
No complaints here
Cabin / Stateroom
5 out of 5
Everything we needed
Ship tip
They need to get the movement of the ship in better control with stabilizers or something If you smoke get a room on 11 towards back of ship. Lots of walking if not.
They had just had the earthquakes the day before. Lights didn't come on until we were there about an hour. We didn't do an excursion. We decided to just walk around. You couldn't even tell that the locals had been through such an ordeal! Beautiful place!
Home Sweet Home.. the water was too choppy for us to be able to Snorkel or Kayak. That isn't any of their fault. They made us sign the back of our tickets saying we had been notified. We thought Carnival would at least comp us a few drinks for not being able to give the whole excursion. NOPE they said we signed the tickets! We weren't given a choice by the way! We are at a port with an excursion booked, and nothing else to do. They didn't explain if you don't sign the ticket and don't attend the excursion that we would have gotten a full refund. The place is nice where you are taken. The staff, other than the very rude bus driver, was amazing. I would do this one again. Just upset that Carnival would allow this kind of thing.
Horrible!! When you get off the ship, you go around the corner, and they expect you to go down the escalators with your luggage. not only do they expect you to, but they actually try pushing you on there. I told them no and I needed an elevator. Had to wait in a long line of course for the elevator for all the scooters and wheelchairs which is to be expected. Got down to the main floor, my husband had a birth certificate I had a passport. We had to wait in a long line. Probably about 45 minutes. There were only two officers checking birth certificates. One of those were checking the passport facial identification errors. they wouldn't let me go through the passport because I was with him. Seems to me the line would go quicker if there wasn't so many passport holders in it too.
Since this was your first cruise, there were a number of things you were not familiar with. On any cruise, the crew does their absolute best to keep the ship on smooth sailing - they don't like the rock and roll either as it interferes with their work, but all realize that Mother Nature controls the weather and size of waves. On any excursion, if you participate in any way, you get no compensation if certain activities are not possible. We have had numerous tours where we could not snorkel, an ancient ruin we were excited to see was not accessible when we arrived after a long bus ride, lunch provided was snacks because the caterer could not make the food in time, lots can happen. We are always just happy to be sailing and exploring this wonderful world! Happy cruising, All!
Again why should they comp you anything. You took advantage of the ship and used their facilities, you just missed a port like many have done. Bet you didn’t read all the cruise documents you signed and agreed to either.
Not sure if you enjoyed any part of your vacation from your review and for that I'm sorry. I agree the disembarking process needs to greatly be aprroved.
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