Friendly staff which Provides for a comfortable environment, spa could be better, just one large hot tub therapy pool. Would be nice to have a cold type of pool too or at least a cold one on serenity deck. Loved the internet plan to keep in touch with home. Got the least costing one and service was pretty good.
Embarkation
4 out of 5
No problems, moved fast
Ship experiences
Food and Dining
4 out of 5
Onboard Activities
4 out of 5
Spa is not as nice as other ships I’ve been on. Everything else was great
Cloud 9 Spa
3 out of 5
Only really had the one large hot tub therapy pool with a few hot dry/steam room and tile chairs would have loved a cool pool area also. Had a spa room and was hoping for more things in the spa
Serenity
4 out of 5
Would love a cool pool, two hot tubs are great, peaceful area
Guest Services / Shore Excursions
4 out of 5
Was helpful and friendly with two encounters
Tides Pool
4 out of 5
Nice and clean, could have used a large block of ice, was very warm
Entertainment
3 out of 5
Nothing stands out
Service and Staff
5 out of 5
Very friendly and helpful staff, been on many cruises on multiple ships and carnival all ways has the best staff
Ship Quality
4 out of 5
Cabin / Stateroom
3 out of 5
Cabin 12007 Balcony spa was no different then normal balcony except that you got to use the spa but only for two people, third person had to pay extra full amount, could always just pay per day and get regular balcony room. Not even a spa tub in the room
Has a free pool at port which is nice. One thing I missed here was the local people with their craft stands, I like original things not bought in regular stores which is what’s at this port. Port was clean. We did not do an excursion because of the current problems there, however I did not hear anything negative from anyone who did
Great free pool at margaritaville, could swim at beach right off the dock however there was quite a bit of seaweed like stuff along the shoreline that you had to get by first, again I would love more local sale stands
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