Great restaurant staff but terrible accomodations
Carnival Breeze Cruise Review to Caribbean - Eastern
8 Night Eastern Caribbean (Miami Roundtrip)
Sail date: January 30, 2016
Ship: Carnival Breeze
Cabin type: Balcony
Cabin number: 2306
Traveled as: Couple
Reviewed: 8 years ago
Review summary
The restaurant staff provided great service and were great fun with their dancing, especially, Arthur, Benito, & Iwaya. Mike, the cruise director, was amazing, energetic. However, our balcony room 2306 was a bad experience. The staff kept it clean but all during the night, there were loud booms that kept waking us up as well as loud noises from above our room that sounded like large furniture being drug across the floor.
Also, when I chose the room online, there was no indication that the balcony was a "cove" balcony and that it was on the 2nd level and that it was below the rescue boats. When I brought this to the attention of the guest services staff they really didn't seem to care.
Lastly, the drink service in the casino was horrible. While playing TX holdem we would sometimes have to go find a waiter to order drinks. It also doesn't make sense that the TX Hold 'em is the only activity that doesn't earn casino points.
I have not have this type of experience on other cruise lines and will have trouble ever using Carnival again.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
24 Comments
danaes5 8 years ago
whlqWelSF5A7foNDkcX5VETmg 8 years ago
BDRebel 8 years ago
Thanks for your balanced review.
I understand that the cove balcony is less than you were expecting on many levels, however knowing now what you didn't before, (such as verifying cabin locations on deck plans, researching on various forums and websites), would you consider Carnival again?
melbry 8 years ago
JusMe 8 years ago
Thanks for a balanced review of the good and bad aspects of the cruise. As had been pointed out a ship cabin is like real estate, Location, Location, Location. In St. Kitts we had a great taxi driver that gave us a 3 hour island tour for $ 20.00 each. The Ship Mate phone app has suggestions by prior travelers on where is good to go to see or to eat. The app also non ship excursions.
I hope with a bit more research your next cruise will be all you want it to be.
Jmeinhardt 8 years ago
CrusinTim 8 years ago
When booking a cruise, it is a good idea to have the deck plans for the ship available. You can get the deck plans from many resources online especially on the cruise lines website itself. When looking at the deck plans, look at the deck above you and below you as well as what is around you on your cabin deck. Your cabin (2306) was DIRECTLY below the galley & the Sapphire Dining Room which would explain all the noises. A good agent should have also brought this to your attention if they are expecting any kind of return business from you. We sailed on the Carnival Dream (sister ship to the Breeze) and had a cove balcony and we loved it because it was so close to the water and very private. Next time, have your deck plans when booking before settling on a cabin you may not like.