Beautiful ship, disinterested crew

Carnival Breeze Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2.0 out of 5
Verified Review
8 Night Southern Caribbean (Miami Roundtrip)
Sail Date: November 22, 2014
Ship: Carnival Breeze
Cabin Type: Balcony
Cabin Number: 8273
Traveled As: Couple
Reviewed: 2 years ago

The Breeze is a fabulous ship, it is new, modern, mostly well laid out, and the top deck is terrific for adults as well as kids.  However, the people make the cruise, and the crew of the Breeze, from the officers down, are disinterested at best, and surly at worst.  When we met any of the officers in the public rooms, or elevators, they wouldn't look us in the eye, never mind say good morning, and I don't think I ever saw any of them smile.  The wait staff in the buffet were efficient, but never smiled, never offered to get drinks for us, just did their job with no interaction at all.  The wait staff in the bars were slow and surly, when we told one she had poured us the wrong drink, she banged it down in front of us anyway, and ignored us for another ten minutes until we walked out without drinking or paying for it, then she yelled at us.  This is the first Carnival cruise we have been on for more than ten years, we are Royal Caribbean Diamond members, and we have come to expect smiles, good morning greetings and our wait staff recognizing us and looking pleased to see us.  On this cruise, we sometimes felt like they thought we were a nuisance.  The Lido buffet was also very poorly designed, we have been on the biggest ships of Royal Caribbean and never had the crowded buffet and long lines to every different station as there were on this ship.  Even if you only wanted one thing ( a piece of toast!) you have to queue behind people who are deciding what they want for their whole breakfast, it was very inefficient and slow.  Overall, we were rather disappointed!

Food and Dining

3 out of 5
nothing special, but not bad

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5
crew didnt smile, greet us, or seem very interested in us at all. Predrag, our cabin steward was the only one who was different.

Ship Quality

5 out of 5
beautiful, well laid out except for the buffet

Cabin / Stateroom

5 out of 5
Nice size, easy to get to everywhere.
5 out of 5
Ultimate snorkling was very good
3 out of 5
3 out of 5
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