Carnival Breeze Cruise Review to Caribbean - Southern

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Beautiful ship, disinterested crew

Sail Date: November 22, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

The Breeze is a fabulous ship, it is new, modern, mostly well laid out, and the top deck is terrific for adults as well as kids.  However, the people make the cruise, and the crew of the Breeze, from the officers down, are disinterested at best, and surly at worst.  When we met any of the officers in the public rooms, or elevators, they wouldn't look us in the eye, never mind say good morning, and I don't think I ever saw any of them smile.  The wait staff in the buffet were efficient, but never smiled, never offered to get drinks for us, just did their job with no interaction at all.  The wait staff in the bars were slow and surly, when we told one she had poured us the wrong drink, she banged it down in front of us anyway, and ignored us for another ten minutes until we walked out without drinking or paying for it, then she yelled at us.  This is the first Carnival cruise we have been on for more than ten years, we are Royal Caribbean Diamond members, and we have come to expect smiles, good morning greetings and our wait staff recognizing us and looking pleased to see us.  On this cruise, we sometimes felt like they thought we were a nuisance.  The Lido buffet was also very poorly designed, we have been on the biggest ships of Royal Caribbean and never had the crowded buffet and long lines to every different station as there were on this ship.  Even if you only wanted one thing ( a piece of toast!) you have to queue behind people who are deciding what they want for their whole breakfast, it was very inefficient and slow.  Overall, we were rather disappointed!

Ship Quality
beautiful, well laid out except for the buffet
Food and Dining
nothing special, but not bad
Service and Staff
crew didnt smile, greet us, or seem very interested in us at all. Predrag, our cabin steward was the only one who was different.
Children's Programs
Onboard Activities
Destinations and Excursions
The ostrich farm at Curacao is really interesting!
Cabin / Stateroom
Nice size, easy to get to everywhere.

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