RFID safety of ship/including engine/maintenance
Caribbean Princess Cruise Review to Panama Canal, Central America
10 Night Panama Canal With Costa Rica & Caribbean (Ft. Lauderdale Roundtrip)
Sail date: January 02, 2019
Ship: Caribbean Princess
Cabin type: Balcony
Traveled as: Couple
Reviewed: 5 years ago
Review summary
friends was a "bad Boat" too many complaints, don't go on it. Caribbean princess just out of dry dock, perfect ship now. (unknown to us: on dry dock for RFID application/which I would never use 24 hours in my life, and is likely unsafe to have a level needed to monitor all passenger whereabouts): RFID enables Princess to charge you faster, and not show you a proper bill. Balcony area looked old, and both sides open to other staterooms/Broken. No one checked on this while boat being turned around for next cruise? Room was full of vibration> Floor next to bed actually vibrating. When we were in bed, attempted to use earplugs and sleep, but at 1 am, throat burning from diesel fumes from smoke stacks, Called Supervisor, moved us to another forward room, Quiet, no vibration. I have a video of the smoke from smokestacks at 0100 curling around and going into rooms starboard and aft> Princess denies this is toxic fumes. I beg to differ. The staff stopped denying the problem existed until I informed them of my video, then they were SILENT. Friends in high places: my friends in 8000K Suite had broken a/c for 2 days, water dripping down wall into bucket in hallway for3 +days and then a horrible mold smell in hallway. Outside their deck, loud vibration engine noise. Unable to enjoy the outside area. Couch in their room tired/old cushions warn. Princess owes them a huge refund. They will not be getting one. Our neighbors saw us moving out of our unsafe stateroom. They too c/o vibration and sewage smell in their room. OMG, She stated was told nothing can be done...? Princess sent my date/time stamped video of smoke and c/o vibrating floor etc. Boat unstable in quiet seas. Side to side Rolling way to fast/frequently. Even on last evening. I was hoping we would not have a "real" problem. I am a boater and it sounded and felt like the stabilizer as well as the engine needed repair. THIS WAS a Complaint ON LINE FEB 2018. ( My brother looked this up for me when I got home ).LOOK UP CARIBEAN PRINCESS: PRINCESS HAS NOT DONE A THING TO REMEDY THIS BOAT. PLEASE TAKE NOTE. Princess customer service rep at 520 pm called me and was extremely rude. Offered me 100.00 on a future cruise. I stated this was insulting. She stated she would then withdraw the offer. I accepted that, will never go on another princess cruise. I believe she had had a day full of complaints and I was the very last as she was off at 530 pm. She would not refer me to a supervisor, stated she was the last person I would be talking to at princess. I wished her to have a good evening:) What really good customer service. :( Take note: Customer safety/comfort not the priority. Making money exposing us to RFID / Safety of engine questionable, Stabilizer on boat questionable, Diesel /mold/sewage smell real . Disembarkation: 1 1/2hours on bus waiting for ride to airport. We were almost late for our flight. Do not use Princess transfer. Thank you for listening.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
don't go
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Panama Canal (Cruise Into Canal)
Disembarkation
5 Comments
christine1234 5 years ago
Cynthia06 5 years ago
extex1 5 years ago