RFID safety of ship/including engine/maintenance

Caribbean Princess Cruise Review to Panama Canal, Central America

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 38

Overall rating:

2.7 out of 5
Caribbean Princess

10 Night Panama Canal With Costa Rica & Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 02, 2019

Ship: Caribbean Princess

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

friends was a "bad Boat" too many complaints, don't go on it. Caribbean princess just out of dry dock, perfect ship now. (unknown to us: on dry dock for RFID application/which I would never use 24 hours in my life, and is likely unsafe to have a level needed to monitor all passenger whereabouts): RFID enables Princess to charge you faster, and not show you a proper bill. Balcony area looked old, and both sides open to other staterooms/Broken. No one checked on this while boat being turned around for next cruise? Room was full of vibration> Floor next to bed actually vibrating. When we were in bed, attempted to use earplugs and sleep, but at 1 am, throat burning from diesel fumes from smoke stacks, Called Supervisor, moved us to another forward room, Quiet, no vibration. I have a video of the smoke from smokestacks at 0100 curling around and going into rooms starboard and aft> Princess denies this is toxic fumes. I beg to differ. The staff stopped denying the problem existed until I informed them of my video, then they were SILENT. Friends in high places: my friends in 8000K Suite had broken a/c for 2 days, water dripping down wall into bucket in hallway for3 +days and then a horrible mold smell in hallway. Outside their deck, loud vibration engine noise. Unable to enjoy the outside area. Couch in their room tired/old cushions warn. Princess owes them a huge refund. They will not be getting one. Our neighbors saw us moving out of our unsafe stateroom. They too c/o vibration and sewage smell in their room. OMG, She stated was told nothing can be done...? Princess sent my date/time stamped video of smoke and c/o vibrating floor etc. Boat unstable in quiet seas. Side to side Rolling way to fast/frequently. Even on last evening. I was hoping we would not have a "real" problem. I am a boater and it sounded and felt like the stabilizer as well as the engine needed repair. THIS WAS a Complaint ON LINE FEB 2018. ( My brother looked this up for me when I got home ).LOOK UP CARIBEAN PRINCESS: PRINCESS HAS NOT DONE A THING TO REMEDY THIS BOAT. PLEASE TAKE NOTE. Princess customer service rep at 520 pm called me and was extremely rude. Offered me 100.00 on a future cruise. I stated this was insulting. She stated she would then withdraw the offer. I accepted that, will never go on another princess cruise. I believe she had had a day full of complaints and I was the very last as she was off at 530 pm. She would not refer me to a supervisor, stated she was the last person I would be talking to at princess. I wished her to have a good evening:) What really good customer service. :( Take note: Customer safety/comfort not the priority. Making money exposing us to RFID / Safety of engine questionable, Stabilizer on boat questionable, Diesel /mold/sewage smell real . Disembarkation: 1 1/2hours on bus waiting for ride to airport. We were almost late for our flight. Do not use Princess transfer. Thank you for listening.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5
sent 2meals back, very average quality.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5
vibration in balcony, outdoor dividers initially broken, appear very old.

Ship tip

don't go

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Cartagena, Colombia

3 out of 5

Panama Canal (Cruise Into Canal)

4 out of 5

George Town, Grand Cayman

3 out of 5

Disembarkation

1 out of 5
1.5hours on princess bus to Miama airport/almostlate for flight
Was this review helpful? 38

5 Comments

Gwbigdog    2 years ago

christine1234    5 years ago

Carribean princess is our favorite ship so far. We cruised on her in 2016. Best food, service and entertainment on the ships we've been on which includes the Regal and Royal. Cabin was nice, bed comfortable and cabin steward kept it tidy and our ice bucket filled. We are looking forward to booking another cruise on Caribbean Princess. Sorry you had a bad experience.

Cynthia06    5 years ago

We are on the ship right now, and have a balcony room that is lovely. The entire staff could not be nicer. The ship is spotless and the crew is constantly working to keep it that way. We have never had anything but superb service on all of our Princess cruises. I realize it is only our 4th cruise, and not a lot to compare to, but we are very happy with this line. So sorry you had all of these problems. Sounds like you need a hug.

buckyboy    5 years ago

We had no problems when we went on the Caribbean. The shop looked good and the crew were lovely.

extex1    5 years ago

We will be going on this ship in May. We were rescheduled as they were "drydocking" and "refitting" us. We were originally supposed to go to Puerto Rico. The cruiseline couldn't do it, so there you go. My husband insisted we have a suite, so we pray nothing goes wrong. He went to boat design school, so he knows ships as well. Thank you for the heads-up.

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