Disappointed

Caribbean Princess Cruise Review to Caribbean

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

4.1 out of 5
Caribbean Princess

14 Night East/West Caribbean Adventurer (Ft. Lauderdale Roundtrip)

Sail date: July 21, 2018

Ship: Caribbean Princess

Cabin type: Balcony

Cabin number: A701

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Princess is going the way of their sister ship Caravel without the price discounts. It’s service has gone from excellent to ok! They have cut entertainment, food and services. They are nickel and dime you to death! And Customer Seevice is not good. May be a time to switch cruise ships .

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Do not expect old Caribbean Princessm

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Princess Cays (Cruise Line Private Island)

5 out of 5

Charlotte Amalie, St. Thomas

4 out of 5

Philipsburg, St. Maarten

4 out of 5

Disembarkation

4 out of 5
Was this review helpful? 7

8 Comments

Gwbigdog    2 years ago

fla97    6 years ago

I was on the same cruise...and service and staff was excellent. I was on Carnival Sunshine June 29-July 7 and service was so much better I loved both cruises, but service was better on Princess. Just my opinion!!

marilyn27    6 years ago

That’s too bad. I hope you cruise again. Try a different ship in that line or try RC, which I really love

BarryfromSF    6 years ago

So sad to hear. I have my fingers crossed..

eagletwo    6 years ago

I hope our 3rd trip this month goes well. We love the Caribbean Princess.

IkeDeb    6 years ago

joep    6 years ago

We had the opposite impression when we sailed on her in May.

PanamaDee    6 years ago

We felt the same way about Royal Caribbean when we were sailing on them out of Panama. It was so bad, we almost gave up cruising! 😱 We usually sail on Princess & do when we can. Since we are close to Galveston we decided to give RC another chance & it was better. But I see all the cruise ships doing it, because we all know the bottom line is money. I hope the cruise lines realize that you can do both, have good service & reasonable sale pitches. I hope you will continue to cruise & find a cruise line that makes you happy. Thank you for your review, it is appreciated! 😎

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