I paid for Balcony . . .

Caribbean Princess Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 34

Overall rating:

1 out of 5
Verified Review
Caribbean Princess

7 Night Western Caribbean (Houston Roundtrip)

Sail date: December 27, 2015

Ship: Caribbean Princess

Cabin type: Oceanview

Cabin number: P204

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Hopefully, will read this as I paid top dollar for a balcony suite and when I got on board the ship it was a lower level room!


So, when we were shown to the room I immediately called and was put on hold for over 30 minutes.  They related that there was only 1 supervisor on duty and she was too busy to try to help out.


When calling my cruise ship to ask if I could upgrade, they told me the ship was full.  They also told me that had forward only $1099.00 to them even though I had paid $1850.00.


So, needless to say, my wife and I are disgusted with .

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
We had paid for a balcony and didn't get it.

Ports of call

Houston, Texas

3 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Belize City, Belize

5 out of 5
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