Caribbean Princess Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

1 out of 5

I paid for Balcony . . .

Sail Date: December 27, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

Hopefully, will read this as I paid top dollar for a balcony suite and when I got on board the ship it was a lower level room!


So, when we were shown to the room I immediately called and was put on hold for over 30 minutes.  They related that there was only 1 supervisor on duty and she was too busy to try to help out.


When calling my cruise ship to ask if I could upgrade, they told me the ship was full.  They also told me that had forward only $1099.00 to them even though I had paid $1850.00.


So, needless to say, my wife and I are disgusted with .

Cabin / Stateroom
We had paid for a balcony and didn't get it.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining

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