I paid for Balcony . . .

Caribbean Princess Cruise Review to Caribbean - Western

steve865

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 48

Overall rating:

1 out of 5

Verified Review

7 Night Western Caribbean (Houston Roundtrip)

Sail date: December 27, 2015

Ship: Caribbean Princess

Cabin type: Oceanview

Cabin number: P204

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Hopefully, will read this as I paid top dollar for a balcony suite and when I got on board the ship it was a lower level room!

So, when we were shown to the room I immediately called and was put on hold for over 30 minutes. They related that there was only 1 supervisor on duty and she was too busy to try to help out.

When calling my cruise ship to ask if I could upgrade, they told me the ship was full. They also told me that had forward only $1099.00 to them even though I had paid $1850.00.

So, needless to say, my wife and I are disgusted with .