Caribbean Princess Cruise Review to Caribbean - Eastern

Deck Hand


Helpful Vote

3 out of 5

Not quite up to expectations

Sail Date: December 23, 2007

Reviewed: 6 years ago

Traveled As: Family w/older children

Room Type: Balcony

The customer service on board the Caribbean Princess was nothing like I expected it to be. The waitstaff is so busy staying on schedule in the dinining room they do not have time to talk with you or to take drink orders! This cruise line does not have wine stewards in the dining room to take care of your drinks. The menu in the dining room was not stellar either; it was quite boring. The bedding was quite uncomfortable as well. In addition to the uncomfortable bedding, the bathrooms did not contain hand-held showers. I was in a balcony room on Baja deck- we should have had hand-held showers. Also, we also missed the folded towel animals. After to talking to other room stewards, it appears that is only only done for cabins traveling with children. I missed the towel animals!
On the plus side, the ship had two pool areas that were adult only! Overall, we will not be cruising with Princess again.

Pros: The sun! The itinerary!

Cons: Customer Service, Uncomfortable mattresses, no hand-held showers in bathrooms

Recommends Caribbean Princess? No.

Was this review helpful? 1

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top