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1686 Brilliance of the Seas Reviews

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The good, the bad, no ugly by jimjanest

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

The ship was beauitful.  Our stateroom was the Superior Balcony and was overall pretty nice.  The bad was the shower was tiny and water got all over the floor every time you showered.  The photo showed a coffee pot but ours didn't have one.  Our food and service in the dining room was overall excellent but the breakfast buffet and lunch buffets were mediocre but we liked their set up the several stations easy to get to.  We were also pleased with the entertainment on the ship.  We would take this cruise again.  I gave it a 7 out of 10.  We live in Florida and the Tampa port is convenient and very easy in and out.

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great getaway by Rembthis

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Nice long weekend getaway.  Easy to get to the port and quick process on returning. Going under the bridge is a different experience.  Great entertainment.  Enjoyed the "Thriller" dance from the cruise director and willing fellow cruisers.

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2 Comments

First time cruise. by alhoule

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Some things were great, such as service and over all condition of the ship.  We wanted to see all the shows, which we enjoyed, but conflicted with dinning room times.  Ended up eating much earlier then we would have liked.Impressed that we were able to watch the NCAA Final Four games,very important to us.

While there was plenty of food, found most of it to be average.  Enjoyed the little salad bar next to the swiming pools.  Most days had a salad and cookies for lunch.  Used the fittness room, good experience.

 

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Not worth it!! by randssiddiqui

Sail date: / Traveled as: Family (young children)
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Of all The cruises I've taken the service was the worst!  In public areas glasses and beer cans were left on tables for extended periods of time. 

 

The shows were very poor!

 

 

While some of the food was good it was rather it a miss!

 

The staff was friendly and pleasant!  

 

Excursion were poorlly organized 

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Enjoyable, Relaxing Vacation by Trumore

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

My husband and I really enjoyed this cruise. The service was excellent. For the first time we tried the Chef's Table and I would highly recommend. The Chef's Table dining experiance was my favorite part of the cruise, the food, wine and service was excellent. We  would definitly take this cruise again.Love 

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Not the same! by dlvanocker

Sail date: / Traveled as: Family (older children)
Ship: Brilliance of the Seas / Destination: Caribbean - Western

After having cruised in the 90's, and then 10 times since, I've unhappily noticed a decline in the fine service that used to be offered. I can't say the service was bad, but, mostly indifferent. I also miss the "classy" dress attire in the main dining room. I know it is asked that people follow a nice dress code, but many do not. It takes away the "special feelings" of the past. That being said, the cruise line can't be faulted for that. The shows were good. The food was good in the dining room, but not spectacular. I really enjoyed the "station" service and food in the buffet. I loved the fact that the sea was visible from so many locations!

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Great family memories by lieuwenv

Sail date: / Traveled as: Family (older children)
Ship: Brilliance of the Seas / Destination: Caribbean - Western

We booked this cruise for some much needed time with our adult kids and their spouses (no grandkids!), and that was exactly what we got.  We had a great time just being together: laughing, visiting, eating, relaxing.  We have cruised a number of times before, and our kids have all cruised once or twice, but their spouses hadn't ever cruised so we all came with different expectaions.

 

We booked this cruise mostly because of the timing of it (we needed it during one of the kid's spring break) and also for the port (our daughter lives in the area).  The length of the cruise was exactly what we wanted for a 1st cruise for some of them

 

The ship has recently been renovated and it was very nice.  The centrum was very dramatic, and when they did the aerial show on the 1st day, we were very impressed!  We loved the fact that the only place smoking was allowed was in the casino (which we didn't go to) and only in a very limited area on one side of the pool deck.  We didn't have to walk through smoke filled bars or lounges to get to another.  We loved hanging out in the Colony Club, which had a very rich decor along with a great view.  The solarium pool was beautiful, although it was quite busy during the day hours.  We sometimes hung out there late at night (which was where the only late night food was available...other than room service).  The staterooms were nice, nothing special but nice, with lots of storage space.  The bathroom had a bit of a musty odor.  We booked a balcony room for us...I knew there was a "partially obstructed view" but we were VERY disappointed with just how obstructed it was.  We were on the 7th level, and the metal roofs that cover the life boats were basicly an extention of our very small balcony, coming right off of the other side of our railing and extending out about 8 feet.  We were able to see the ocean when we looked past that, but it was dissapointing, and I feel these rooms should definitely be discounted compared to other balcony rooms, along with making sure people understand what "partially obstructed" means.  Also, 2 of our kids rooms were on the 2nd level, they were booked as "ocean view"... we booked (not directly through Royal Caribbean, but through ) 6 months prior to the cruise and were disappointed that they were put on that level, and were unable to change it.  Even though they were considered ocean view, the rooms on that floor only have a SMALL port hole.  Again, that should be made clear, and I feel those rooms should be priced differently.  Over all, the ship was very clean, and the staterooms where kept up nicely.  We realized the 1st night that some things had been "cut back" since the last time we cruise...there was no "turn down service" (no mints on the pillow :) ) and the much anticipated towel animals only showed up twice in the 5 nights.....not a real big deal but it is kind of fun every night to anticipate!

 

The shows were good...we were very impressed with the Royal Caribbean dancers and singers, and enjoyed the jugler/commedian.  There were a number of activities on board that you could do if you wish...I felt there were less on this than on other cruises we've been on, but we still enjoyed some of them.  We were disappointed in the cruise director of this ship...we felt compared to other cruises that he wasn't as personable or wasn't as involved with activities/announcements throughout the ship. 

 

The food was good.  We ate in the Windjammer for all of our breakfasts and lunches.  We loved sitting out on the tables overlooking the water.  The quality of food in the Windjammer was pretty good (not exceptional, but good), and they did change it up some every day.  As crazy as this sounds, what we all enjoyed the most was the most AMAZING  french fries!! :)   The main dining room was very beautiful, and the food there was quite good (most of the time).  We had a bit of trouble here the first night (also we were told possibly because we did not book directly through Royal Carribean) because, although we were assured that all 8 of us would be at a table together, we were at 3 different tables.  They couldn't guarantee they could fix it the 1st night, so we went to the Choppes Grille that night (which was AMAZING and ruined us for the rest of the cruise :) ) but did get us together at a table for the rest of the time (along with another family of 6).  As the nights went along, we enjoyed getting to know the wait staff for our table and they us, and we appreciated the service and attention to our specific requests!  We often were able to sample a couple of different entrees!  I highly recommend doing a specific seating assignement instead of a "your time dining" for that reason...the interaction with your wait staff is worth it!  As for Choppes Grille, we can't say enough about it!  We LOVED not only the massive amounts of excellent food, but the personalized service.  It was a great experience for all of us!   One thing that was dissapointing about food was that there never a gala midnight buffet.  Again, I realize they probably have cut back on things to make cruises more affordable, but we so enjoyed not only seeing the beautiful creations made from food and (also ice sculptures), but also tasting them on previous cruises, and it would have been great to have that at least one night. 

 

All in all it was a great experience and we have some wonderful memories to share with our kids!

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Best 5 day cruise by kuhn45

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Very relaxing cruise. Lots to do and good food as well!  Very nice accomodations on Deck 4 midship. Close to all the good entertainment every night. Always have a good time on Royal Caribbean cruises.

 

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Not as good as other cruises by pugskt

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Timing of shows was poor. On two nights there was only one show and it started at 7:45, the same time as our early dining ended so when we got to the theatre there were no seats available. The food was not as good as previous cruises. There were too many children who filled the pool and hot tubs every day all day. Not much music up by the pool. No ice carving or late night snacks up by the pool. Not enough time in Key West, as we couldn't go ashore until after noon.

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Great Time! by tvickers5

Sail date: / Traveled as: Family (older children)
Ship: Brilliance of the Seas / Destination: Caribbean - Western

We had a great time for a last minute planned cruise.  This was our first Royal carb cruise, but it won't be our last!  We usually cruise with another family-friendly line and happened to schedule this one due to the date.  I always thought Royal Carb was more for adults but our family was pleasantly surprised on how much we loved it!  

Very family friendly, wonderful amenities, caring and fast staff, fun stuff for our 8yr old and 14 yr old.  We came home looking to book another Royal Carb cruise asap for this summer!

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Getaway by ggentner

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

It was our first cruise, we enjoyed all the shows.  We wouold  have loved to have dance a little salsa.   I did not like the buffet, to much work to eat. I preferred the restaurant excellent service. My 2 servers were excellent.

 

My cabin was very clean and cozy my attendent Roberto was very corteous.

 

All in all we had a great time.  Looking forward to another cruise.   Ps.  Loved your cruise Director Steve, he really enjoys what he does.

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Was this review helpful? 9

wonderful trip by jazzyrie1942

Sail date: / Traveled as: Family (older children)
Ship: Brilliance of the Seas / Destination: Caribbean - Western

we had a great time on this boat, and per usual Royal Caribbean staff and servers were outstanding. Do wish as patrons of Royal Caribbean that as we were celebrating our 54th wedding anniversary would have atlease send us some flowers or a fruit basket..The shows were good, our little cabin girl AWU we were in 9240 was terrific, and so accomdating. And we had At yur tie dining the little gal on the desk, can't remember her name, was outstanding and pohu? was just the best waitier we ever had, I thik we  were at table 525? you can look it up..He and h is aide were so good....HAVING DECIATED EMPLOYEES LIKE THESE FOLKS I HAVE MENTIONS IS A REAL TRIBUTE TO Y OUR OGANZATION...

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Had a Great Time by dmason57

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Good Food, Great Service, Lots to do! The cruise director kept the entertainment up beat and fun for all. I was lucky at Bingo and enjoyed the pool deck. Our balcony cabin was super nice.

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FOOD AND AMENITIES DETERIORATED IN PAST 3 YEARS by nickgnma

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

VERY POOR SELECTION ON FOOD MENU.  STEAK IS SMALL AND TOUGH.  NO PAPER, PE, SHAMPOO OR ROBES IN BALCONY STATEROOM. ENTERTAINMENT AWFUL.  ONLY ONE SHOW ON TWO NIGHTS.  MISSED PART OF SHOW BECAUSE DINNER WAS NOT FINISHED IN TIME.  I HAVE PREVIOUSLY SAILED FIVE TIMES ON RCI.  NEVER LIKE THIS.

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2 Comments

Caribbean cruise by ksolden

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

The ship was very clean and orderly and the crew were helpful and courteous. For the most part, the stewards as well as the waiters did not hassle us to order more drinks,food, or other items. That was not the case on other cruise lines that we have been on.

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Beautiful ship and great service by HappyTwosome

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

The ship was elegant, the food was excellent, and the staff was friendly and accommodating.  We wish it was easier to get a table for two in the main My Time dining room.  We never knew the schedule for the evening entertainment until the night before.  By then there were no reservations available for tables during prime time.  We were told that most tables were reserved before the ship ever left port.  Well, that kind of defeats the purpose of My Time dining. 

We liked the Solarium pool, which was quiet and adult-oriented, as opposed to the outdoor pool.  Although the ship was filled to capacity, we always seemed to be able to find a seat at the pool or in the buffet area. 

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Brilliance of the Seas by mhagarty

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Most enjoyed Key West.....as a starting point.   Cruise ship was clean,  food in Windjammer was good.   Unable to change our late sitting to "my time".....that was disappointing.   Had a great tome.

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Cruise very good, Cruises Only big disappointment by jpm

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

I wsa told I wold get a 50.00 dollar credit for onboard charges by your representative before I booked and then after money was collected was told no record of promise. Cruise was good and we plan on booking others but will most likely not use Cruises Only again

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Cozumel Cruise by Cozumel

Sail date: / Traveled as: Singles/Friends
Ship: Brilliance of the Seas / Destination: Caribbean - Western

Had a great time.  The weather was wonderful in Cozumel.  Loved getting away from the snow and ice at home.  The new "drink" package was so easy...sure beats signing a ticket every time you ordered a drink.  My husband didn't like the the "no smoking" on the balcony policy though.  Our cabin steward rocked!

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tampa/cozumel 2014 by xxx

Sail date: / Traveled as: Couple
Ship: Brilliance of the Seas / Destination: Caribbean - Western

- enjoyed the days at sea , better than shore excursions

- Mayan ruins on Cozumel a big disappointment when compared to those in Cancun area

- Wifi a bust - could not get my notebook connected , even with cruise staff assistance

- buying minutes also was not worth the money - your onboard computers were so slow that minutes were used up in no time

- tried to log off your computer - was apparently unsuccessful resulting in $1300 charge which gratefully was reversed

- food , service, and stateroom service were excellent (table 447 room 3626)

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