Not my Best Cruise

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 15

Overall rating:

3 out of 5
Verified Review
Brilliance of the Seas

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: March 04, 2023

Ship: Brilliance of the Seas

Cabin number: 9571

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

I went for relaxation and I did get the most out of the cruise. I used the Complimentary Sauna and Steamroom daily. Swam early to do laps. Small locker rooms. The food in the Windjammer Buffet was very good. The dining room food was not the best. Activities were pretty good. Eduardo from guest services was excellent in giving customer service.

Embarkation

4 out of 5
Was quick and easy

Ship experiences

Food and Dining

2 out of 5
Dining Room food was not very good. Some meals were dry, some under or over cooked.

Onboard Activities

4 out of 5
Had a good variety of activities. Enjoyed the Complimentary Sauna and Steamroom

Entertainment

4 out of 5

Service and Staff

4 out of 5
Guest Services were excellent, Room Stewards were okay. They should introduce themselves upon arrival. Waiters were good and did their best to satisfy you

Ship Quality

3 out of 5
Some rest rooms were filthy and needed attention. Ships layout and design were okay.

Cabin / Stateroom

1 out of 5
There was a noise in the cabin that was there the entire cruise and unable to correct.

Ship tip

Get an explanation of On board Credit. Make sure you have the app installed prior to departing Tampa

Ports of call

Tampa, Florida

3 out of 5
Very confusing to get to this port.

Cozumel, Mexico

4 out of 5
Okay, too many vendors pressuring you to buy.

Disembarkation

4 out of 5
Everything was good for me. My roommate had her luggage taken but was found
Was this review helpful? 15

3 Comments

Gwbigdog    1 year ago

Thanks for sharing

AuntPinkie    1 year ago

Appreciate your details. Sorry you were disappointed.

mims56    1 year ago

I agree, i always thought it was a special touch when cabin steward stopped by to introduce themselves and see if you needed anything.

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