A disaster that had to be turned around

Item: Brilliance of the Seas
Rating: 4.6
Author: rnicholson60

Brilliance of the Seas Cruise Review to Caribbean - Bahamas

rnicholson60

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 45

Overall rating:

4.6 out of 5

Verified Review

4 Night Bahamas (Tampa Roundtrip)

Sail date: December 20, 2021

Ship: Brilliance of the Seas

Cabin number: 9626

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

After starting off very rocky, we had to salvage what we could

Embarkation

2 out of 5

Well first all the staff was not consistent with the covid procedures. My husband had a confrontation with on of the staff and he ask to see the manager but that didnt happen. My duaghter and grandson were not able to come on the ship. I was emotionally a wreck after that.

Ship experiences

Food and Dining

5 out of 5

Stefan and Rosaelisse were excellent in the dining room. The buffets were wonderful.

Onboard Activities

4 out of 5

shuffle board, putt putt, loved the shows

Entertainment

5 out of 5

all the singers were great and the shows were excellent.

Children's Programs

No kids

Service and Staff

5 out of 5

Kelly on the 9th floor was great. He was always present when I needed something. I couldnt of ask for anything better than him

Ship Quality

5 out of 5

Everything was clean. It was better with less people

Cabin / Stateroom

5 out of 5

We had an extended Balcony but it didnt seem extended. If I did have the other two that was suppose to come they would have to sleep on the old sofa bed on the floor that blocked the door when trying to get out.