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Item: Brilliance of the Seas
Rating: 3.2
Author: john03

Brilliance of the Seas Cruise Review to Caribbean - Western

john03

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 73

Overall rating:

3.2 out of 5

Verified Review

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 30, 2020

Ship: Brilliance of the Seas

Cabin type: Balcony

Cabin number: 7576

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

overall ok for a short trip crew need better training

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Breakfast buffet very poor overcooked bacon undercooked sausage stale breads. speciatity restaurants very good.

Onboard Activities

3 out of 5

Entertainment

2 out of 5

poor shows -disjointed

Children's Programs

4 out of 5

very good kids club but they need to work on commincation -kids club meals

Service and Staff

2 out of 5

Did not recieve our tour ticket when I went to the desk was told " housekepping must have lost them " no apology one day room service got delivered when i call them to say i did not order it reply was "oh" Also very poorly run lifeboat drill finished while captain still talking

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

cabin ok not very clean

Ports of call

Tampa, Florida

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

3 out of 5

4 Comments

Gwbigdog 2 years ago

Oops 😬, better luck next time.

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wgammon1 4 years ago

Sorry you had a bad experience.

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Fiesta83 4 years ago

Better luck next cruise

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Cruiserike0322 4 years ago

Never had a cruise with bad crew members. They were always helpful

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Other reviews of this sailing

A nice short getaway

Memborable, Emotional, Fantastic Family Experience