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Terrible service in dining room

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 10
Helpful Votes: 243

Overall rating:

3.9 out of 5
Verified Review
Brilliance of the Seas

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 07, 2019

Ship: Brilliance of the Seas

Cabin type: Balcony

Cabin number: 7066

Traveled as: Couple

Reviewed: 5 years ago

Review summary

As I have written above the wait staff in the main dining room were awful. I don't know where RCCL got these guys, but they should send them home...India ???

Embarkation

5 out of 5
Very good, no issues

Ship experiences

Food and Dining

3 out of 5
Food was ok, nothing bad, but nothing wonderful either.

Onboard Activities

4 out of 5

Entertainment

5 out of 5
Wonderful to have live musicians playing with the shows. Singers & dances very good.

Service and Staff

3 out of 5
The absolute worst service I have ever received in a ships dining room. Waiters almost ignored you, took forever for the food to arrive & every meal there was some sort of mistake with the orders.

Ship Quality

5 out of 5
very clean

Cabin / Stateroom

4 out of 5
nice cabin, clean well taken care of by room steward.

Ports of call

Tampa, Florida

4 out of 5

George Town, Grand Cayman

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

4 out of 5
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