Will never use Royal Caribbean again.
Brilliance of the Seas Cruise Review to Caribbean - Western
5 Night Western Caribbean (Tampa Roundtrip)
Sail date: October 01, 2018
Ship: Brilliance of the Seas
Cabin number: 4000
Traveled as: Singles/Friends
Reviewed: 6 years ago
Review summary
I encountered some problems on board that weren’t necessarily their fault but they showed little to no interest in helping. Guest Services was the worst I have ever encountered. Jessica was the worst. Rude and condescending. I will not be using this line again. I have come to expect more when cruising. What made it worse is I was taking a family member on the cruise as a gift. Quite frankly, I was embarrassed.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Be prepared to pay for everything. Nickel and dime you to death and provide little service.