Not thrilled with this cruise

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

2 out of 5
Verified Review
Brilliance of the Seas

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 05, 2017

Ship: Brilliance of the Seas

Cabin type: Oceanview

Cabin number: 3604

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

This was our second cruise with Royal Caribbean, and was nothing compared to our first cruise on Enchantment Of The Seas.  Everything on our first cruise was amazing!!  We had high expectations when we booked this cruise upon our last one.  We were extremely disappointed from the start.  Windjammer's food was not good, and selection was bad.  The wait staff hardly came around, and seemed to not be interested in socializing with those onboard.  The entertainment was okay.....and activities throughout ship was terrible.  Lots of down time, and really pushed buying stuff.  We did love our cabin attendant Fno, and our waiter Monica in main dining.  We were extremely disappointed with the fact if you wanted a coke...you had to go to bar and wait in lines.  On our last cruise...there were coke machines throughout the ship.  Many of the staff on Brilliance were not friendly and seemed bothered.  The shore excursion we took to see the Mayan Ruins was rushed, overpriced, and misleading.  We will not do an excursion again.

Ship experiences

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
We did love our cabin attendant Fno! He was friendly, fun, and did a fantastic job keeping up with cabin.

Ports of call

Tampa, Florida

3 out of 5

Cozumel, Mexico

3 out of 5
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