Unhappy with Customer Service on ship

Item: Brilliance of the Seas
Rating: 1
Author: AmyinNC

Brilliance of the Seas Cruise Review to Caribbean - Western

AmyinNC

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

1 out of 5

Verified Review

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: April 18, 2016

Ship: Brilliance of the Seas

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 8 years ago

Review summary

My husband and I don't drink alcohol and it seems the only way they try to solve any issues is with sending wine to your dinner table. We don't drink, so all the other guests received wine that had the same problem as us, but we couldn't even get a $10 credit on our bill. Sad world we live in that the only rewards offered are for alcohol products.